No Business Continuity Management (BCM) professional can know everything about business operations, as there’s just so much to know. However, a BCM professional can learn allot about an organizations operations by speaking with a Business Analyst (BA), whether they be Business or Technical in focus. We speak with experienced BA expert Bill Baxter who will speak to us about the roll of the BA and what we can learn from them to help us understand business – and technical – operations. When building our continuity plans we need the input of skilled and knowledgeable resources to make our plans strong, viable and usable, and the Business Analyst is one of the key roles to help get the right plans in place.
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