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Managing Organizational Headwinds in Digital Transformation

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Managing Organizational Headwinds in Digital Transformation

This blog is provided by Tony Saldanha, extracted and exclusively adapted from his book “Why Digital Transformations Fail,” as a companion to his interview on Innovating Leadership, Co-creating Our Future with Maureen Metcalf. This interview aired on 8/20/19.

Organizational change management is treated as an afterthought for digital transformation as opposed to being proactively planned for. That’s troubling because based on my research, more digital transformations fail due to organizational change related reasons than technology. Most reliable process systems, such as say aircraft flights, plan for headwinds. Digital transformation can learn from them. Unfortunately, organizational headwinds are often dismissed in simplistic terms like change resistance or the frozen middle. That’s a mistake when planning for success in digital transformation.

The Science of Immune System Management

A corporate immune system is not necessarily a bad thing. Like its counterpart in the human body, it plays a vital role. In our bodies, the immune system protects us from disease and keeps us healthy. It is true that immune system disorders can be problematic (i.e., an immune system deficiency leaves the body susceptible to constant infections, while an overactive immune system will fight healthy tissues). However, on balance, a healthy immune system is desirable.

If that’s true, then why do so many change leaders blame the corporate immune system when things go south? Shouldn’t disciplined change leaders understand the strength of the immune system within their own organizations and prepare for appropriate handling?

At Procter & Gamble, when leading the industry disruption ecosystem, which included the biggest five IT companies and startups from the top ten venture capitalist firms, we took a different approach. For each of the twenty-five experiments (projects) that the ecosystem, called Next Generation Services (NGS) executed during my three years, there was always a proactive immune system conversation and plan. It made a huge difference versus historical trends on disruptive change acceptance.

There were three key truths that drove our approach:

–        The immune system is not necessarily a bad thing. Anticipate and prepare for immune system responses.

–        Immune system responses can originate at all levels in the organization, but the toughest ones occur at middle management.

–        The bigger the change, the harder the immune system response (i.e., digital transformation will be tough).

Having covered the first item, let’s zero in on the issue of middle management reaction. In most organizations, it is easy to get senior executive leadership excited about change. Similarly, the younger generation gets quickly on board. It is the middle management layer that’s on the critical path and has the potential to slow down or even block change. The term “frozen middle” has been associated with this phenomenon. This concept was published in a Harvard Business Review article in 2005 by Jonathan Bynes.[i] Bynes’s point was that the most important thing a CEO could do to boost company performance was to build the capabilities of middle management.

For corporate immune system disorders at the middle management level, the term “frozen middle” is accurate, but it comes with the risk of being pejorative for seeming to blame middle management for recalcitrance and inertia. In reality, the responsibility to bring middle management along on the journey resides with the change leaders and their sponsors. Consider this—the so-called frozen middle protects the enterprise from unnecessary distractions and change, just like the human immune system protects the body from harmful change. Middle managers are rewarded mostly for running stable operations. Is it fair to criticize them as a whole for doing what their reward system dictates? We must separate immune system disorders from normal immune system responses.

At NGS, we paid special attention to identifying, by name, the middle management leader for each affected project. We identified the middle management leaders affected by each project, involved them in the initial “fun” of designing the disruption, and jointly designed the risky roll-out of disruptive projects that could destabilize ongoing operations.

In the worst case, where despite the enrolling of the leadership the change resistance continued to be high, the project was quickly killed. That idea of selectively killing a few projects worked well because of the portfolio effect of having several other projects available in the pipeline.

Though the concept of a frozen middle is applicable broadly, overcoming it has never been as critical as it is with digital disruption. The amount of change necessitated by a systemic and sustainable digital transformation is massive. This isn’t just a technology or product or process change but also an organizational culture change. The middle management will need to lead the rest of the organization in learning new capabilities (i.e., digital) as well as new ways of working in the digital era, including encouraging agility, taking risk, and re-creating entire new business models and internal processes. Retraining middle management on digital possibilities is not sufficient. Entirely new reward systems and organizational processes will be called for.

Planning for headwinds during digital transformation isn’t just prudent, it’s a necessity given the high stakes of digital disruption. Emphasizing on “transformation”, more than on “digital” is a strategic imperative for success. For this, understanding and acting on the three truths of immune system management is critical i.e. it isn’t willful bad behavior but a rewards issue, it can happen at all levels in the organization but is toughest in the middle layers, and digital transformation by nature needs solving the toughest immune system challenges.

To become a more innovative leader, please consider our online leader development program. For additional tools, we recommend taking leadership assessments, using the Innovative Leadership Fieldbook and Innovative Leaders Guide to Transforming Organizations, and adding coaching to our online innovative leadership program. We also offer several workshops to help you build these skills and system to create a regenerative, inclusive and thriving organization that will have a positive impact in the world.

About the Author

Tony Saldanha is a globally recognized expert in Global Business Services (GBS) and Information Technology. He ran Procter & Gamble’s famed multi-billion dollar GBS and IT operations in every region across the world during a 27 year career there. Tony has over three decades of international business expertise in the US, Europe, and Asia. He was named on Computerworld’s Premier 100 IT Professionals list in 2013. Tony’s experiences include GBS design and operations, CIO positions, acquisitions and divestitures, outsourcing, disruptive innovation, and creation of new business models. Tony is currently President of Transformant, a consulting organization that advises top companies around the world in digital transformation and global business services. He is also a founder of two blockchain and AI companies, and an adviser to venture capital companies.

.[i] Jonathan L. S. Byrnes, “Middle Management Excellence,” jlbyrnes.com, December 5, 2005, http://jlbyrnes.com/uploads/Main/Middle Management Excellence HBSWK 12-05.pdf [accessed December 19, 2018].

 

What are Veteran Treatment Courts and how do they help?

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What are Veteran Treatment Courts and how do they help?

I host a radio weekly internet radio show on the VoiceAmerica Empowerment Channel called Life Altering Events (https://www.voiceamerica.com/show/3902/life-altering-events). People often ask me what exactly is a life altering event? I tell them this – It can be something we choose or something that is thrust upon us that dramatically alters the trajectory of our life.

On September 10, 2019 we will have a discussion about the Veterans Treatment Court program. My guests will be the Honorable David Abbott, presiding justice over the Sacramento, CA Veterans Treatment Court and Cindy Baldwin, a consultant with the California State Senate on Veterans Affairs Committee.

The choice to enter the military is a major life altering events. Most men and women enter the service between the ages of 18 to 22. At this young age, they have not had many life experiences. For many it is their first time away from home.  The military gives them a sense of purpose, a mission and provides self-esteem as they serve an important role within an organization. Some will stay and make the military their career. Most will not.

Given that the United States have been involved in war(s) or police actions or peace keeping missions, (call it whatever you like), for most of the 21st century these young service men and women have been exposed to many horrendous situations. They have seen and/or done things that no one should ever see let alone 18 to 22 year olds.

When their time of service is over, they go from being part of something bigger than themselves, something that give them a purpose as a warrior back  to civilian life as an unemployed and often hard to employ individual with no real purpose. The vast majority of our service men and women come home very different than when they joined. Many are physically disabled. A large number come home with some type of addiction. Almost all have suffered a major trauma such as Post Traumatic Stress Syndrome (PTSD) or Traumatic Brain Injury (TBI).

Sebastian Junger writes in his book “Tribe,” Humans don’t mind hardship, in fact they thrive on it; what they mind is not feeling necessary. Modern society has perfected the art of making people not feel necessary. This is particularly true for returning veterans. Their homecoming is better than it was for Vietnam veterans. Most people are quick to say “Thank you for your service,” which makes most veterans feel good for a moment, but what they really need is a job, a purpose, and to become part of a new community.

So our heroes try to assimilate back into a society where, at least initially, the cards are stacked against them. Many need help and treatment for their physical, mental, emotional, psychological, chemical and neurological disabilities/disorders. This further delays their successful re-entry process. They are told they must change, that the civilian world does not necessarily value their skills. Mark Balzer writes in his book “The People Principles,” Most people don’t hate change; however, people do hate being changed. What people want is to feel valued for who they are and what they do. Too many of our returning veterans do not feel valued.

As their frustration, anger and often depression increases some veterans become increasingly dependent on substances such drugs or alcohol to help them cope. Some are arrested for non-violent crimes such as DUI’s, or possession of a weapon or drug. They are not criminals they just need help. Treatment not punitive action is by far the best course of action. Fortunately Judge Robert Russell from my home town of Buffalo NY launched the first of the nation’s roughly 260 Veterans Treatments Courts in 2008.

What is a Veterans Treatment Court (VTC)?        With slight modifications, it follows the essential tenets of the 1997 U.S. Department of Justice publication, “Defining Drug Courts” a VTC is as follows:

  • The VTC model requires regular court appearances, as well as mandatory attendance at treatment sessions, and frequent and random testing for drug and alcohol use.
  • Veterans respond favorably to this structured environment, given their past experiences in the Armed Forces. However, a few will struggle, and it is exactly those veterans who need a VTC program the most. Without this structure, these veterans will reoffend and remain in the criminal justice system.
  • The VTC is able to ensure they meet their obligations to themselves, the court, and their community.

In short, the VTC says to our veterans, since you served our nation with honor and during your service you suffered a disorder or disability, you now have the ability to seek the treatment that will help you address the underlying reasons for many of your challenges. The VTC is a challenging program and the vast majority of veterans that have enrolled in the VTC successfully complete the intensive program and are able to take the next step toward a productive life.

While very helpful, VTC alone is not the end of the journey. Once the veteran has a better handle on the underlying issues, they still need to develop the transformational skills to secure a job, or career and a fulfilling life.

A new organization that helps our VTC graduates and other veterans develop transformational skills is Awakening Wholeness Inc., https://awakeningwholeness.org/ a charitable organization. Awakening Wholeness, Inc. (AWI), mission is to positively impact the lives of the people we serve by providing transformational educational programs that build character, instill life-enhancing values, and promote healthy choices. Our goal is to equip the people we serve with all the tools they need to become physically, mentally, and spiritually ready to live productive, fulfilling, and sustainable lives.

Why do we need Veterans Treatment Courts and organizations like Awakening Wholeness? Let me give you some facts:

Most veterans are strengthened by their military service, but the combat experience has unfortunately left a growing number of veterans with issue such as PTSD and traumatic brain injury.

  • One in five veterans has symptoms of a mental health disorder or cognitive impairment.
  • One in six veterans who served in Operation Enduring Freedom and Operation Iraqi Freedom suffer from a substance use issue. Research continues to draw a link between substance use and combat-related mental illness.
  • Left untreated, mental health disorders common among veterans can directly lead to involvement in the criminal justice system.

Let me give you some frightening statistics:

Suicide – Between 20 and 22 veterans commit suicide daily.

Homeless

  • Over 630,000 homeless people in America. 67,495 are veterans.
  • Over 1 in 10 homeless people in America are veterans. Source Military Wallet April 10, 2019
  • Over 968,000 veterans lived in poverty in the last year.
  • 20,000 veterans with government sponsored mortgages lost their homes in 2010.
  • 76% of homeless veterans experience alcohol, drug, or mental health issues.
  • 2% of veterans ages 18-24 are unemployed.

It’s easy to jump to conclusions, but we shouldn’t. Here is some surprising information about homeless veterans:

  • 89% received an honorable discharge.
  • 67% served 3 years or more.
  • 47% are Vietnam veterans
  • 15% served before Vietnam
  • 5% are Iraq and Afghanistan veterans.

Incarcerations:

  • An estimated 181,500 veterans are incarcerated, including 131,500 in prison and 50,000 in jails
  • 8% percent of all federal and state inmates are veterans
  • 55 percent, of imprisoned veterans told department researchers they’d been told they had a mental health disorder

As Judge Russell stated when he formed the first Veterans Treatment Court, “Treatment not punitive action is by far the best course of action.” The VTC’s are good first step. Organizations like Awakening Wholeness provide that next critical step for successful re-entry.

Don’t miss this enlightening discussion on September 10 at 8:00 AM PST – https://www.voiceamerica.com/show/3902/life-altering-events

 

Six Ways To Prepare Your Team For A Digital Transformation

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Six Ways To Prepare Your Team For A Digital Transformation

The following blog is a republish of an article appearing in Forbes written by Maureen Metcalf. It is the companion to an interview conducted with Mike Kritzman, Founder and CEO of SkillNet on Innovating Leadership, Co-creating Our Future on Tuesday, July 23rd titled SkillNet: Personalized Learning Framework for Your Company.

Experts have been discussing technological changes, such as artificial intelligence (AI) and automation, for a while now. I believe many professionals have accepted that this is how the world is unfolding, but they don’t necessarily have a clear view of what it means for their employees.

Many of the leaders I work with are curious about digital transformation and would like to be proactive, but they aren’t sure where to start. My role is to help them with a range of activities, including understanding opportunities and connecting them with our expert partners who can help them accomplish their goals.

I predict that many (if not all) industries will feel the effects of these technological advances, some at different rates and with different specifics. According to the 2018 jobs report by the World Economic Forum, at least half of the U.S. workforce will require significant reskilling by 2022.

I’ve developed a few ways leaders can become proactive and stay on top of these changes in the workplace:

  1. Continually update your mindset to demystify changes.

I’ve observed that many of the changes we are facing involve the automation of tasks in our lives. In my experience, keeping up with these changes can be as simple as taking the time to read articles from credible sources that explain the adoption of more technology. Make a conscious effort to understand more about what this tech is and how it could impact your organization.

Forbes Insights

  1. Take a look at what could be automated.

Ask yourself which aspects of your role or company can be automated by technology. As you explore the landscape of current and future software, do you see routine parts of your organization’s work that can be more effectively done by technology? I’ve found that this frees people to process the difficult cases that require more unique analysis. Plan any future changes in your company over time so you can schedule skill-building exercises that intersect with when these changes will occur.

  1. Determine a strategic approach to reskilling.

The World Economic Forum’s job survey also reported that the time it takes to reskill workers can vary among organizations. So, define and enable a plan for continuous reskilling. One plan, for example, might include using software that offers a range of content that is aligned with your development goals. Or, you could consider using a combination of online training and mentoring with coaching. I’ve found this can help provide more flexibility for busy employees, as well as combat the cost of in-person training so that you still receive hands-on guidance and strong learning outcomes.

  1. Address new job requirements with innovative hiring practices.

In my experience, it can be difficult to find good matches for open positions that cannot be filled via reskilling. I’ve observed a number of companies that are beginning to implement more digital practices of hiring to help save themselves some time. My own company, for example, uses a digital tool that allows job candidates to fill out an assessment before they’re ever interviewed, and we can then see if they are a match for the roles that need to be filled. This allows us to save time and find the best person for the job. So take a look at your current hiring process, and if you find there is room for improvement, brainstorm a few ways your hiring methods could be more effective and efficient — it might even help you in the long run.

  1. Consider utilizing microlearning tools.

I’ve found microlearning tools — content that is provided in a broken-up, easy-to-digest way — can help employees and organizations share the responsibility of upskilling. This way, you can enable an ongoing conversation and focus on reskilling, as well as ensure your team has the tools to recognize any gaps in their knowledge and can continue to improve. Find and utilize the tools that fit the needs of your business and team so they can set milestones and achieve development goals.

  1. Build a culture that supports ongoing skill evolution.

Beyond addressing one-time skill gaps, companies now need to create systems and cultures that ensure learning is easy to access and ongoing. In a business sense, I believe this will need to become as common as personal hygiene. Most of us would not imagine showing up in the office without brushing our teeth. In my opinion, as we go forward, the most innovative companies and employees will develop a similar view about learning: It’s a necessity.

I believe one of the simplest steps to encourage ongoing learning and skill-building is to choose one of the aforementioned recommendations to pilot. Experiment with these tools, and identify which ones fill your immediate needs. Then, expand on this exploration item by item.

As we step into what I like to call the “Wild West” of emerging technologies, I believe all leaders and employees will need to understand new trends and manage them to their advantage. An ongoing theme I’ve observed is that we as leaders must find ways to understand the changes our organizations need to make to meet our missions and ensure our teams are able to develop their skills. As leaders, you are uniquely positioned to invest in defining a comprehensive approach to identify and fill gaps on a regular basis and create work that is fulfilling for your team and your company.

To become a more innovative leader, please consider our online leader development program. For additional tools, we recommend taking leadership assessments, using the Innovative Leadership Fieldbook and Innovative Leaders Guide to Transforming Organizations, and adding coaching to our online innovative leadership program. We also offer several workshops to help you build these skills and system to create a regenerative, inclusive and thriving organization that will have a positive impact in the world.

About the author

Ms. Metcalf – Founder, CEO, and Board Chair of the Innovative Leadership Institute (formerly Metcalf & Associates) is a highly sought-after expert in anticipating and leveraging future business trends to transform organizations.

What’s Bugging You?

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Empowerment
What’s Bugging You?

bee-blackeyed susan conflowe.jpghttps://www.lamorindaweekly.com/archive/issue1312/Digging-Deep-with-Goddess-Gardener-Cynthia-Brian-Whats-bugging-you.html

“…many plants of many kinds, with birds singing on the bushes, with various insects flitting about, and with worms crawling through the damp earth.” Charles Darwin

Twenty-three honeybees, ten lady beetles, five lizards, three frogs, and several spiders.

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Within two hours on a very hot day this past week, the rescue count from the swimming pool kept mounting. I was afraid to leave the water lest more of my garden friends would drown.  It’s summer and the flying insects, creepy crawlies, and slithering creatures are in abundance.  The ones I want to save are the ones that are our garden guardians. 

The Good Guys

Bees

We’ve all heard about the Colony Collapse Disorder affecting honey bees worldwide and the importance of protecting our all bees. Don’t confuse honey bees with carnivorous yellowjackets. Bees, bumble bees, and yellowjackets are all pollinators yet honey bees and bumble bees don’t attack humans unless they are stepped on, slapped, swatted, or threatened. They are gathering pollen and the honey bees are making honey while keeping our fruit, flowers, and vegetables reproducing. 

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Lady Beetles

There are over 450 species of ladybugs in the United States and they are voracious consumers of aphids, caterpillars, lace bugs, mealybugs, scale, whiteflies, and mites. Lady beetles are perhaps the most beloved of all insects and even though you can purchase them for your garden, they will fly away when their food level declines. An adult will eat over 5,000 aphids in her lifetime.

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Lizards

Don’t be afraid of these garden helpers. Lizards are carnivores, not plant-eaters. You are fortunate if you have lizards in your yard. They eat beetles, ants, wasps, aphids, and grasshoppers. They like to bask in the sun and also shelter under rocks or in the mulch. Predators to lizards include cats, snakes, and birds. 

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Frogs

Both frogs are toads are amphibians living on both land and in water. They need moisture to survive and prey upon snails, slugs, and other insects. However, if they fall into a swimming pool without a way to escape, they will drown. In one summer, a single toad may devour over 10,000 pests.  Some species will eat mosquito larvae. Like our lizard friends, pets, birds, and snakes enjoy them as a meal. Enjoy their choral music at dusk.

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Spiders

Fear of spiders is one of the most common phobias even though most spiders do not bite humans.  The two biting spiders with venom that can be fatal to humans are the black widow and the brown recluse. Spiders are not insects.  Spiders are arthropods as they have eight legs.  As happy hunters, they are excellent garden pest control managers, actually considered to be the most beneficial and efficient insect eradicator in our landscapes.  When you see a spider web, admire its delicate intricacy. Don’t destroy it. Inside your home, spiders are helping eradicate more invasive bugs.  Spiders don’t carry diseases like mosquitoes or ticks. 

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To keep the good guys attracted to our landscapes, eliminate pesticides, insecticides, and chemicals. Companion planting with a diversity of species will provide a variety of stalking and dining options. Offer shelters of mulch, rocks, small branches, and a water source.

The Bad Guys

Mosquitoes

Mosquito bites cause puffy red bumps that can itch for a week. Worse, mosquitoes are vectors for West Nile Virus that they transmit to humans. Empty any standing water around your garden and punch drainage holes in containers. Change birdbaths daily or add a re-circulating pump. If you have a pool or hot tub, keep it effectively chlorinated. Check for leaky faucets. It only takes a few days for larvae to mature. Vector Control is available at no charge to add mosquitofish (Gambusia affinis) to your pond water.

Yellowjackets

Although yellowjackets do help with pollination, they are scavengers for meat and sugary food, disrupting picnics, summer outdoor activities, and barbecues. Never squash a yellowjacket. When crushed they emit a chemical that calls to other yellowjackets to attack. They build nests in abandoned burrows, in eaves, and bushes. Because their sting is so potent and painful, if you find a nest, call Vector Control for eradication.

Ticks

Lyme disease is one of the fastest-growing epidemics with over 300,000 diagnoses occurring annually in the United States. Summer is the most likely time to be bitten by a tiny deer tick. Ticks are parasites that feed on blood. They live in brush piles, leaf litter, lawns, tree stumps, ground cover, and stone or brick walls. They even have been found on picnic tables and benches. It’s important to wear tick repellent clothing when outside and after being outdoors, conduct a full body check, take a shower, and put your clothes in a hot dryer for thirty minutes to kill any ticks, then wash your clothes. (I know, it seems weird to dry first, then wash, but the heat of the dryer kills the ticks) Check your pets. Ticks can be hard to find and can linger in your hair, clothing, or pet fur. If you find a tick, don’t twist it or turn it. Use sanitized pointed tweezers to grab the tick and pull it straight out. Wash the bite, apply antiseptic, save the tick for identification, and seek medical attention.

The “bad guys” are on my ‘danger watch out” list. I’ve had three trips already to either urgent care or the emergency room with ticks lodged in my neck that required surgery to remove.  Mosquitoes are my nemesis inflicting gigantic, itching bites with bumps that last for two weeks or more. In the last year, I’ve stumbled upon three yellowjacket nests, suffering multiple stings on my hand and arms with swelling that abated after a week. 

The “good guys” I’ll continue to rescue as they are my garden “watchdogs” along with the numerous birds and hummingbirds that thankfully aren’t nose-diving!

What’s bugging you?

PAY IT FORWARD

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PAY IT FORWARD

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MIRACLE MOMENT®

“It’s not how much we give but how much love we put into giving. ”

Mother Teresa

MESSAGE FROM CYNTHIA BRIAN, Founder/Executive Director

Saturday, August 17th was National Non Profit’s Day commemorating the Tariff Act of 1894 that gave charities and non profit organizations tax exemptions. Today, National Non Profit Day celebrates the work non profits in local communities and on a global scale. Be the Star You Are!® is proud to be one of these 501 c3 non profits that can offer tax deductible contributions to continue the programs we implement as an all volunteer organization throughout our community, county, country, and world. 

According to social fundraising data, Millennials and Gen X’ers made up nearly 50% of all GoFundMe donors in 2017 and even in the face of student loan debts and increased costs of living, the average Millennial donated $580 to charity in 2018. Way to go, Millennials.

Having coached teens and young adults since the mid 1980s, I am so very happy to see that our younger generations are dedicated to giving back, paying it forward, and helping others in whatever way they can. They are my heroes and I am dedicated to their success. Pick up a copy of our latest book, Be the Star You Are! Millennials to Boomers Celebrating Gifts of Positive Voices in a Changing Digital World with chapters written by these generations to witness first hand how giving of time, money, and resources is critical to the salvation of our planet.

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There are many ways you can help without spending an additional penny. Please scroll down to Discounts and More.

I want to highlight two ways that are super simple.

#1: If you have Amazon Prime or you purchase anything on Amazon, make sure to use this link: https://smile.amazon.com/ch/94-3333882

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This is the exact same Amazon as the normal link but Amazon deposits .5% of every purchase from this link into the account for Be the Star You Are!® and it costs you nothing.

#2: Giving Assistant is a fantastic way for YOU to get discounts, rebates, and better prices at over 3600 stores and a percentage will go to BTSYA when you use this code: https://givingassistant.org/np#be-the-star-you-are-inc

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In this tech world there are so many great ways to donate without having to write a check. If you want a one click donation, make a DONATION  of any amount through PAYPAL GIVING FUND with 100% going to BTSYA with NO FEES:  https://www.paypal.com/fundraiser/charity/1504 . You will receive an instant tax receipt, too.

No matter how you donate, we want to say thank you to you for being part of our galaxy. Together we can make a positive impact in our world. 

Schools back in session. Drive carefully. Protect our kids!

Be happy, be kind, and pay it forward.

With gratitude,

Cynthia Brian

Founder/Executive Director

Be the Star You Are!®

PO Box 376

Moraga, California 94556

Cynthia@BetheStarYouAre.org

https://www.BetheStarYouAre.org

http://www.BTSYA.org

PS: Give yourself a boost of positivity by buying copies of our signature books in the Be the Star You Are!® series. 100% of the proceeds benefit the charity and you’ll treasure the stories for a lifetime. Buy now at https://www.CynthiaBrian.com/online-store.

PPS: Read how BTSYA is Making a Difference: https://www.ibpa-online.org/news/460747/IBPA-Member-Spotlight-Cynthia-Brian.htm 

DONATE: https://www.paypal.com/fundraiser/charity/1504

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SPONSOR THE BTSYA BOOTH AT PEAR FESTIVAL

The Pear and Wine Festival will occur this year on Saturday, September 28th from 11am-3pm. Our teen director is Siri Phaneendra and she invites you to participate in being a sponsor of our festival booth.

Donate $200 or more to Be the Star You Are!® and we’ll add you to our sponsor list. Gratitude to Lamorinda Weekly and Ace Moraga Hardware & Lumber/Across the Way for stepping forward.

Visit https://www.BetheStarYouAre.org/events

Email info@bethestaryouare.org if you want to sponsor or volunteer. It’s going to be a very fun event!

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KIND SURPRISES

by Karen Kitchel’s 94-year-old mother, Sophia Morrison

Do you like surprises now and then?  I do!

It’s easy to spread some kindness and make someone happy. Next time you are grocery shopping, pick up one small item for someone. It could be one candy bar, a pack of gum, peanuts, or maybe a juicy pear.

And when you say “I have a surprise for you” I bet you  will receive the biggest smile ever!

Contributed by volunteer Karen Kitchel who is passionate about scattering kindness. Currently she serves meals to the homeless, is a volunteer teacher, writer, job coach, and mentor. She wrote the chapter, The Gift of Adoption, in our book, Be the Star You Are! Millennials to Boomers Celebrating Gifts of Positive Voices in a Changing Digital World and she continues to volunteer as a contributor to our newsletter. www.scatteringkindness.com

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LEND US YOUR EARS!

Get inspired, motivated, and informed with our two upbeat, life-affirming, innovative radio broadcasts from Be the Star You Are!® Radio heard on the Voice America Network, Empowerment Channel. StarStyle® airs Wednesdays LIVE from 4-5pm PT with host Cynthia Brian as your empowerment architect bringing you edu-taiunment that will change your life for the better. http://www.voiceamerica.com/show/2206/be-the-star-you-are

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Express Yourself!™ airs on Sundays at 3pm PT with teen and young adult hosts interviewing a variety of authors, musicians, celebrities, and experts on topics of interest to the younger generation. https://www.voiceamerica.com/show/2014/express-yourself

Visit www.BetheStarYouAreRadio.com to see the descriptions and photos.

To sponsor or advertise on any of our programs, please email info@BetheStarYouAre.org.

DISCOUNTS & MORE

 We appreciate a direct donation most of all via PAYPAL GIVING FUND at https://www.paypal.com/fundraiser/charity/1504.

Checks can be sent to PO Box 376, Moraga, California 94556

There are other easy ways that assist our mission and don’t cost you a penny!

1. AmazonSmile donates .5% of purchases https://smile.amazon.com/ch/94-3333882

2. Discounted books at Amazon: http://www.amazon.com/shops/be_the_star_you_are_charity

3. Buy or Sell on EBAY:http://givingworks.ebay.com/charity-auctions/charity/be-the-star-you-are-501-c-3/1504/?favorite=link

4. Use GoodSearch to search the web & buy from your favorite stores. Choose Be the Star You Are as your charity to support. You can log in with Facebook, too!http://www.goodsearch.com/goodto-go/be-the-star-you-are

5. Shop at over 1300 stores on IGIVE: http://www.iGive.com/BTSYA

6. BTSYA Logo Store: http://btsya.rylees.net

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Nature’s Tears® EyeMist® Sponsors Radio Talk With Medical Intuitive Dr. Mary Bulbrook

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Health & Wellness
Nature’s Tears® EyeMist® Sponsors Radio Talk With Medical Intuitive Dr. Mary Bulbrook

Sharon Kleyne Talk Radio Teaches Healthy Living with Rhythm of the Universe Health Olympics. Nature’s Tears® EyeMist® Dry Eye Relief Sponsors Kleyne’s Health Olympics & Emotional Control.

Date aired: August 5th, 2019

Guest: Dr. Mary Bulbrook

Health Olympics founder Sharon Kleyne, host of the internationally syndicated weekly talk radio program, The Sharon Kleyne Hour Water Life Science®/Nature’s Pharma®, The Power of Water® & Your Health sponsored by Nature’s Tears® EyeMist® on VoiceAmerica, welcomed medical intuitive Dr. Mary Bulbrook to her program to talk about near-death experiences and health care.

Bio Logic Aqua® Research Water Life Science® founder and research director Sharon Kleyne has taught for more than thirty years that “everything around you is an invention of technology”. Kleyne wants people to think ahead, without excess emotion, embracing the rhythm of earth and the universe, and learning all they can about body water evaporation and evaporation of earth’s watery atmosphere. “Be part of the Health Olympics!” Kleyne declares.

Kleyne described the great challenge she met beginning decades ago. “I decided to take on the whole world,” said Kleyne. “I accepted the challenge to teach, teach, teach to the whole world about the blue ribbon surrounding this planet way back in time. It dropped down in the form of rain and brought life. Babies begin developing in a pocket of water, then are born into our water atmosphere, the breath of life.” Kleyne also teaches that evaporation is a process that affects us from the moment we are born to the end of life—death.

It’s death, or rather near-death experiences, that fascinate Dr. Mary Bulbrook. Bulbrook, a native of Cincinnati and trained as a nurse, began hearing voices at a young age and has been hearing them ever since. Raised in the Catholic church, close to animals and plants, Bulbrook’s extensive travels and exposure to other religions and cultures have expanded her world view.

This expansion includes her interests and focus, which have brought her international renown as a co-creative healing medium, an expert energy specialist, mystic and certified shaman. She’s worked extensively with traditional healers in Peru, New Zealand, Australia and South Africa. Bulbrook combines science, spirituality, health care and energy therapies in her healing Health Olympics work. She is currently the Dean of the CAM Institute at Akamai University and with the International Association of Near-Death Societies a sharing group facilitator, working on line with people around the world who share their experiences. Bulbrook also currently works with children, helping them to cope with anxiety issues and emotional stress.

It’s emotional stress that has captured Kleyne’s attention. Her research shows that the more stress a person feels, the more over-evaporated they are. Over-evaporated people are overly-emotional people, That is why she developed Nature’s Tears® EyeMist® for dry eye relief and Nature’s Mist® Face of the Water® for dry skin caused by over-evaporation body water.

Bulbrook agrees with Kleyne. “I believe life is a journey and we’re here to learn lessons,” said Bulbrook. “People who can’t handle their emotions can hurt themselves and others. We’re all here to practice love.”

“That is why more self-control, proactive health habits and participation in the Health Olympics are so important,” Kleyne concluded.

*

If you want to listen to Dr. Mary Bulbrooks describe near-death experiences and Health Olympics creator Sharon Kleyne discuss emotional balance, living in rhythm with the universe and the planet, water evaporation, Nature’s Tears® EyeMist® and dry eye relief, follow this link: https://www.voiceamerica.com/episode/116573/life-and-death-mythical-near-death-experiences

Invisible Disabilities

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Invisible Disabilities

One of the most heart breaking life altering events is discovering your child has been diagnosed for an incurable disease or disability. Then the fear, panic and questions set in. As a parent your world falls apart. How did this happen? What did I do wrong? What can I do now? Who do I go to for help? Will my child need a full time care taker? I will not put my child in a home! Will he/she be able to attend school? What kind of school? Will he/she be able to live an independent life? How will my child survive after I die?

Some disabilities are obvious. People can see a child in a wheel chair, spinal bifida or cerebral palsy and maybe even understand what a family is going through. But what able the invisible disabilities.

Neurodevelopment disorders like autism or ADHC. The outward signs are not obvious. We have all seen people react as if a child with these disorders is simply unruly, or the parents cannot control their child. These reactions add to the already overwhelming stress for these families.

The latest estimate of autism is affects—the updated incident report for ASD is 1:59 children in the US—is over 30% percent from the 1 in 88 rate reported in 2008, and more than double the 1 in 150 rate in 2000.

According to the parent reports, 6.4 million children (11% of this age group 4–17 years) have been diagnosed with ADHD, and rates are increasing an average of approximately 5% per year since 2003.

The numbers are staggering, but there is hope coming out of the research, testing and development at University of California Davis’ MIND Institute.

The UC Davis MIND Institute (Medical Investigation of Neurodevelopmental Disorders) is a collaborative international research center, committed to the awareness, understanding, prevention, and treatment of the challenges associated with neurodevelopmental disabilities.

In 1998, families of children with autism helped found the UC Davis MIND Institute (Medical Investigation of Neurodevelopmental Disorders). They envisioned experts from every discipline related to brain development working together toward one goal: finding and developing treatments to reduce the challenges and improve the quality of life for individuals with neurodevelopmental disabilities and their families.

On Tuesday September 3rd, I will interview three of the best minds in neurological disorder research. Join me September 3rd at 8:00 a.m. PST on https://voiceamerica.com/show/3902/life-altering-events

Dr. Leonard Abbeduto,the Director, UC Davis MIND Institute and Tsakopoulos-Vismara Endowed Chair, Department of Psychiatry and Behavioral Sciences, School of Medicine.

Dr. Julie Schweitzer Director, Attention, Impulsivity, Regulation (AIR)/ADHD Program UC Davis MIND Institute; CoCenter Mentoring Director of the MIND Institute;

Dr. Judy Van de Water,  Dr. Van de Water’s laboratory pursues research programs pertaining to autoimmune and clinical immune-based disorders including the biological aspects of autism spectrum disorders. This includes understanding the role of the maternal immune system during pregnancy in  healthy and altered neurodevelopment.

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Top Ten on Demand Episodes on Innovating Leadership, Co-Creating Our Future

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Business
Top Ten on Demand Episodes on Innovating Leadership, Co-Creating Our Future

4 Year Anniversary.pngInnovating Leadership, Co-creating Our Future is celebrating the completion of its 4th year on Voice America Business channel!!  In honor of that milestone, we are sharing the countdown of the most listened to shows on demand.  These shows can be listened to via the internet or via the Business channel on the Voice America app. Use the links to access the episodes and the guest bios.  Thanks for 4 great years of listening!

10.   How Does the Brain Impact Leadership Resilience?  with John Wortmann aired on 9/11/2018

Resilience is a key factor in leadership success during times of stress. Our ability to manage our own energy and thinking have a significant impact on our ability to deliver personally and on our ability to inspire our followers. By building our resilience and creating a culture where others are expected to build theirs, we can make a significant impact on driving and sustaining our success as individuals and as organizations. Jon and Maureen start with defining resilience then move to the critical aspects of personal resilience. They include a focus on how brains and bodies react to stress and practices that will reduce the impact events have on leaders. discuss their areas of expertise in brain functioning. This interview includes a discussion of specific tools that allow leaders to build more resilient brains and reduce emotional reactivity. These tools help leaders manage feelings thereby also reducing stress. Equipped with these tools, leaders need to build practices.

9.  Winning In The Face of Adversity with Joyce Beatty, Congresswoman and Doug McCollough aired on 10/23/18

In a time when people are sharing more of their personal struggles, we talk to Congress Woman Beatty and Doug McCollough about their struggle and more importantly how they navigated those struggles so that they could make their greatest impact on the world. Congresswoman Beatty not only overcame, she changed the people’s view of what it was to be a successful black woman and she mentored women to make sure the pipeline behind her was strong and the country was better because of all facets of her service! She talks about how helping women succeed helps America succeed. She serves as a role model for inclusion globally by serving with grace and decorum! Doug shares how his focus on inclusion is expanding the field of employees working in technology in central Ohio. Through his board work as well as his work as CIO, he is creating a pipeline that allows unemployed people to get trained and find technology jobs. He is helping build the system that will close this gap long term!

8.  Position Success Indicator: Identify Where You Fit with Mark Palmer and Warner Moore aired on 11/13/18

According to a McKinsey study in 2018 focusing on the future of work: “technologies will transform the nature of work and the workplace itself. Machines will be able to carry out more of the tasks done by humans, complement the work that humans do, and even perform some tasks that go beyond what humans can do. As a result, some occupations will decline, others will grow, and many more will change. While we believe there will be enough work to go around (barring extreme scenarios), society will need to grapple with significant workforce transitions and dislocation. Workers will need to acquire new skills and adapt to the increasingly capable machines alongside them in the workplace. They may have to move from declining occupations to growing and, in some cases, new occupations.” The interview explores how the Position Success Indicator assessment identifies “job DNA” based on occupational traits that help people determine their best role fit to support workforce transitions.

7. Sustainability: Why Hasn’t It Been Embraced? with Christoph Hinske, Michelle Thatcher, and Khoo Hock Aun aired on 6/25/19

“Business as usual” can no longer be the leader thought pattern in regard to environmental impacts made by businesses. We are at a critical point where sustainability and impacts on the environment by business practices must be considered. What as leaders can we do to make a difference in these highly sensitive decisions? Christoph Hinske, Michelle Thatcher and Khoo Hock Aun discuss the options leaders have to encourage favorable corporate behavior and what leaders can do to make a difference.

6.  How Developmental Maturity Aligns with Organizational Maturity with Terri O’Fallon and Kim Barta aired on 9/25/18

During this show, Terri, Kim and Maureen talk about the interconnection between organizational issues and levels of developmental maturity. The conversation focuses on three types of issues and how they map to maturity as well as approaches to address them: 1. Existential, the group is moving to a new developmental level. How does it look for the organization? How do you see individuals? Do you have recommended course of action to help move forward? 2. Breadth, the group has the necessary philosophy and capacities at the level they are at, but they don’t have the skills they need. How does it look for the organization? How do you see individuals? Do you have recommended course of action to help move forward? 3. Shadow, the group has an adequate developmental level and skills but they have group shadow material that is holding them back. Let’s revisit what is shadow material? How should the team work to address it?

5. Leadership Happy Hour: Aspirations – Fuel for Results with Greg Moran and Terri Bettinger aired on 9/4/18

This is the kick-off of our leadership happy hour series. During this conversation, Greg, Terri and Maureen discuss the topic of aspirations over the courses of their leadership careers. Aspiration has the power to expand our limits and potential by motivating us to test our capabilities and competencies further and in new ways. It has a completely different effect on us than its evil twin – desperation. Not that aspiration is inherently good or desperation is inherently bad, but when people believe, the paths they follow look very different than when they do not. The conversation will touch on the following among many others topics: 1. The power of aspiration as a means of creating opportunity where it is desired 2. Aspiration is necessary filtered through our values and priorities – and that’s okay! How do we remove the limits of aspiration when they have been indoctrinated into leaders for reasons that have nothing to do with their potential (i.e. race, gender, etc.).

4. Ron Heifetz on Adaptive Learning and His Journey with Ron Heifetz, PhD aired on 12/6/16

During the Interview, we discuss Ron’s thoughts on leadership and his journey. Here is a preview: In times of change, people often try to hold onto the values of their culture that have had personal meaning and significance to them. When dominant cultures are confronted with stresses such as immigrants, they are called to examine their values and often required to take on very difficult integrative work. The leadership required must point out values such as: We stand for freedom and respect for all people, and our policy does not align with what we say we stand for. How do we make space for this evolution? What are the “gives” and “gets” required to evolve cultures? How can we hold steady to our cultural DNA and still evolve? In nature, when an organism adapts, it builds on its old capacity and generates radically new functionality. Ron suggested that “God didn’t do zero-based budgeting in evolution”. We honor our past and at the same time determine what can we release.

3. Top Leadership Trends in 2018 and Beyond with Christopher Washington aired on 8/21/18

Each year Maureen publishes a synthesis of the interviews she hosted and discuss the main themes she is hearing in the past year as well as in her consulting work with senior executives around the world. She has now completed more than 150 interviews. This interview is a synthesis of what she is taking away as key themes for leaders and executives to focus on for 2018 – 2022. This is a rolling synthesis, she will update it again in 2019 with new themes. Christopher Washington, PhD, hosts this show and discusses what he is seeing as a board member of Global Ties and EVP/CEO of Urbana University. The goal of this conversation is that listeners have a clearer understanding of the global leadership trends and what they might do personally to prepare themselves and their organizations to respond.

2. A Case Study of Doing Well By Doing Good: The Internet Backpack with Dr. Dale Meyerrose aired 10/2/18

We have been hearing about the topic of doing well by doing good for a few years. Should tech leaders take adopt this concept to reevaluate how they do business? If so, why would they? How would they? To take the question further, what accountability (if any) do leaders have for the uses of their products and services? During this conversation, Dale and Maureen will discuss the questions posed above and a project Dale has been involved with where Imcon International Inc., the developer of the Internet Backpack, a remote connectivity solution that allows users to communicate from almost every location on the planet, the School of Information Studies (iSchool) at Syracuse University and the Republic of Liberia will collaborate on a far reaching project that will digitally transform Liberia by increasing the nation’s current internet penetration of about 7% to 40% by 2021. This project is a strong example to illustrate how technology leaders can solve global challenges.

1.  A CIO Story of Leadership: Maria Urani – NetJets with Maria Urani aired on 8/14/18

Leaders follow many paths to success – in a time of varying role models for exceptional leadership, Maria talks about how she developed over her career. She shares her values, her path to CIO, role models and the art of leadership. Many people develop visions but living them is the art. Maria talks about how she puts her values into action to create a positive workplace, great results and strong successors. She shares: 1. Her passion and how it connects to her work 2. the art of leadership 3. her path to leadership – career is lattice more than a ladder 4. her role models – actual and virtual 5. the value of inverted mentoring 6. the role of empowerment in IT transformation at NetJets She shares her insights and career journey with passion and wisdom.

Thanks for listening! 

To become a more innovative leader, please consider our online leader development program. For additional tools, we recommend taking leadership assessments, using the Innovative Leadership Fieldbook and Innovative Leaders Guide to Transforming Organizations, and adding coaching to our online innovative leadership program. We also offer several workshops to help you build these skills and system to create a regenerative, inclusive and thriving organization that will have a positive impact in the world.

Power Of Children Promoted By Club Northwest & Sharon Kleyne

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Power Of Children Promoted By Club Northwest & Sharon Kleyne

Club Northwest Creates Community Wellness Center for All Ages in Grants Pass, Oregon. Club Northwest Share Health & Wellness Programs for Children & Adults on Kleyne Talk Radio.

Date aired: August 12th, 2019

Guest: Annette & Scott Draper, Founders, Club Northwest, Grants Pass, Oregon

Sharon Kleyne, host of the internationally syndicated weekly talk radio program, The Sharon Kleyne Hour Water Life Science®/Nature’s Pharma®, The Power of Water® & Your Health sponsored by Nature’s Tears® EyeMist® on VoiceAmerica, envisions her program as a living lab that welcomes internationally acclaimed scientists, researchers, physicians, authors, teachers and global game-changers from around the world. Kleyne also teaches body water evaporation and the supplementation of eyes, organs and skin with pure water while pursuing cures, not remission for diseases. Kleyne also stresses the importance of children. “Think about the children,” Kleyne says. “Children should be the top priority in any community.”

Kleyne sees her home community, Grants Pass, Oregon, as a place that embraces that golden rule, and none in that community do it more effectively than Annette and Scott Draper, co-founders of Club Northwest, which now boasts a membership of over 9,000 members in a town whose total population is 36,000.

“I knew it was going to be a journey,” says Scott, looking back to the planning before the launch of Club Northwest. He reminisced how he and five founding executives met at a home in Hood River for several days until they had a plan. Once they emerged, they knew that they wanted to create “an environment in which everyone had the best chance to succeed”.

Since then, in a beautiful 60,000 square foot building in Grants Pass, Club Northwest offers many fitness and wellness programs including offerings in aquatics, yoga, rock climbing, a NASA-inspired gyro-gym and a program for members dealing with Parkinson’s Disease. When Kleyne asks for a feature of Club Northwest that stands out, Scott says, “the variety of folks we have there and the variety of health education we offer. We work on the mental, physical, emotional and spiritual wellbeing of members,” Scott continues. “Club Northwest is a Top 100 fitness and wellness center in the U.S. and a Top 100 Green Workplace in Oregon.”

“Club Northwest also offers a world-class luxury health spa,” adds Annette, who designed and launched it in 2007. “At the spa,” says Annette, “you can have everything head-to-toe and experience that positive energy. What we hear most from members is ‘It’s a sanctuary!”

These are wonderful programs and opportunities, yet most important to Kleyne are the programs for children. “We all need to do it for the children,” Kleyne says.

Of course, the Drapers agree, which is why they also created within Club Northwest a renowned Kid Zone—thousands of feet dedicated to wellness, education and fun for children. After bringing school classes to Club Northwest for programs at the Kid Zone, some teachers have told the Drapers that Club Northwest will be, for some of their students, the closest they will ever get to visiting Disneyland. “All kids moving with a smile,” says Scott; “that’s what we aim for at Kid Zone.”

All new members are supported by a well-trained staff of fitness muses (coaches), nutritionists and a physician. “When a new member joins us, we explore the Why,” Scott says. “Why did the person join the club in the first place? We wrap a program around that member rather than wrap the member around the club.”

“At Club Northwest,” says Kleyne, “everyone becomes a proactive member of the Health Olympics!”

*

If you would like to listen to Annette & Scott Draper talk about Club Northwest, its many wellness and fitness programs, the Kid Zone, community-building and the health of children with Health Olympics creator Sharon Kleyne, water evaporation expert and the inventor of Nature’s Tears® EyeMist®, follow this link: https://www.voiceamerica.com/episode/116679/the-rise-of-love

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