Business Continuity Archives | VoiceAmerica Press Blog

Business Continuity, The Legal Team, and Community Resilience

Posted by

Alex Fullick on May 31, 2023

Business Continuity, The Legal Team, and Community Resilience

Join me Thursday, September 7/23 at 1pm EST on the VoiceAmerica Business Channel, as I talk with recovering lawyer, an SME on national security and disaster preparedness / response, and the author of “How to Not Kill Your Business”, Erika Andresen, CBCP, JD, MPA.

We talk about the relationship between Business Continuity and the Legal Team (it’s not what you’re thinking) and how Business Continuity contributes to Community Resilience.

We touch on such subjects as:

1. Engaging the Legal Team

2. Regulatory & Compliance

3. The Board and Shareholders

4. Force Majeure issues

5. Building relationships with the legal team (and how they help BCM)

6. Linking BC principles to community resilience

7. Validating and testing plans

8. Community relationships and working together

9. How communities come together during disasters, and the small things that help

Erika does a great job of placing new light on Business Continuity by discussing how it can work with the legal team, and how the principles of BC helps to increase community resilience. Some great insights you don’t want to miss. Enjoy!

Radical Knowledge Management and Unlocking Innovation & Creativity

Posted by

Alex Fullick on May 25, 2023

0

Business

Radical Knowledge Management and Unlocking Innovation & Creativity

Join me Thursday, August 24/23 at 1pm EST on the VoiceAmerica Business Channel, as I talk with creative learning and knowledge management specialist, Stephanie Barnes.

We talk about a topic that can radically change your workplace for the better increasing employee (and management) creativity and innovation. You might call it radical knowledge management.

We touch on:

1. Defining Radical Knowledge Management (RKM)

2. Brainstorming

3. Neuroscience and RKM

4. Creativity

5. Art-based Interventions (ABI)

6. Trust & Resilience

7. Artificial Intelligence

8. How we’ve had the ‘creativity educated out of us’

It’s a very different way of thinking and a very inspiring way of building teams and lighting that spark of innovation and creativity that many organizational leaders are separately searching for. Don’t miss what Stephanie has to say – you won’t be disappointed. Enjoy!

https://www.voiceamerica.com/episode/145084/radical-knowledge-mgmt-and-unlocking-innovation-and-creativity

Testing in the Cloud & Translating Requirements for Resilience

Posted by

Alex Fullick on May 5, 2023

0

Business

Testing in the Cloud & Translating Requirements for Resilience

Join me Thursday, August 3/23 at 1pm EST on the VoiceAmerica Business Channel, as I talk with respected Sr. Program Manager and Enterprise Disaster Recovery expert, Ray Holloman.

We talk about two (2) important subjects in today’s business world: 1) ‘Disaster Recovery Testing in the Cloud’ and 2) ‘Translating the Words, Rules, and Regulations of Resilience’.

In our first segment we talk about ‘Disaster Recovery Testing in the Cloud’ and touch on such things as:

1. Testing approaches,

2. Reviewing your contracts and SLAs,

3. How to utilize the Cloud Data Centre/site,

4. How to talk with partners about your Cloud Testing (including audit questions),

5. Validating your needs and expectations…and more.

For our second segment we talk about ‘Translating the Words, Rules, and Regulations of Resilience’ and touch on:

1. The Glossary and Terminology,

2. Understanding the differences in terminology,

3. Understanding regulations,

4. Audit / Compliance partnerships,

5. Characteristics of Resilience…and more.

It’s a great chat you don’t want to miss. Enjoy!

The UK Resilience Framework, Resilience Defined, and Building Resilient Futures (w/ Robert Hall)

Posted by

Alex Fullick on April 7, 2023

0

Business

The UK Resilience Framework, Resilience Defined, and Building Resilient Futures (w/ Robert Hall)

Join me Thursday, July 13/23 at 1pm EST! I talk with long-time respected Risk Management and international security expert, Robert Hall about Resilience. Resilience – it’s not just a buzzword.

We touch on such things as:

1. Defining resilience

2. The need for societal engagement

3. Leadership

4. Risk

5. Community resilience

6. The UK Governments Resilience Framework (what it is, its strength, it’s weaknesses, and it’s future)

7. National Resilience

8. Building resilient futures

9. How volunteers can help with preparedness and response…and much more.

It’s a great conversation with some very interesting perspectives many people, organizations, and community leaders may not be thinking about. Enjoy!

Building Team Resilience w/ Kathryn McEwen

Posted by

Alex Fullick on April 7, 2023

0

Business

Building Team Resilience w/ Kathryn McEwen

Join me Thursday, June 22/23 at 1pm EST! I’m joined by globally renown resilience team building expert, organizational psychologist, author, and entrepreneur, Kathryn McEwen. Resilience in the workplace is a topic organizations around the globe is tackling, and trying to understand what it really means and how to address it. Kathryn will help us understand this.

During our discussion, Kathryn talks about:

1. Defining team resilience,

2. Building personal resilience at work,

3. Building resilient teams,

4. The impact and culture of organizational culture,

5. Measuring resilience,

6. Aligning team resilience with other disciplines (e.g., BCM, Risk, etc.),

7. DE&I…and so much more!

Don’t miss Kathryn great insights on how to build resilience – in ourselves and in our teams. It’s one you don’t want to miss. Enjoy!

Fit for Duty: Business Continuity & Emergency Response

Posted by

Alex Fullick on April 7, 2023

0

Business

Join me Thursday, May 11/23 at 1pm EST! talk with recognized Business Continuity, Crisis Management, and Emergency Management expert, Vito Mangialardi, as we talk about Fit for Duty. Fit for Duty means that an individual is in a physical, mental, and emotional state that enables them to perform the essential tasks of their work assignment…even under adverse and stressful situations. Isn’t that something Business Continuity, Crisis Management, and Emergency Management personnel should be concerned with?

We talk about:

1. ‘Fit for Duty’ defined,

2. Duty impairments,

3. Managing fatigue…when people are already fatigued,

4. Policy,

5. Helping people with issues,

6. Safety issues,

7. Leadership and when a leader isn’t quite right for the role,

8. Managing issues when people with no training or awareness try to manage a situation,

9. Hierarchical issues,

10. Discussing Fit for Duty with 3rd Parties and Vendors,

11. Tips to help embed ‘Fit for Duty’ in your organization.

Vito brings to light some interesting perspectives and insights with regards to Fit of Duty, and the things we need to consider. Remember, for many individuals, what they do and how they do it can have an impact on the life and safety of people they work with or are trying to help. Enjoy!

Handling Communications During a Crisis w/ Sheena Thomson

Posted by

Alex Fullick on April 7, 2023

0

Business

Handling Communications During a Crisis w/ Sheena Thomson

Join me Thursday, April 13/23 ay 1pm EST! I’m joined by internationally recognized risk and crisis communications professional, Sheena Thomson. Handling communications during a crisis can be a challenge for most organizations.

During our talk we touch on:

1. Identifying and defining a stakeholder,

2. Stakeholder management,

3. Preparing communications,

4. Using legal in communication,

5. Winning (or loosing) the social media war,

6. The spokesperson,

7. Do’s and don’ts of communications,

8. Messaging (and staying on that message), and

9. Crisis communication tips.

Sheena provides some great insights on how to develop, implement, and manage a successful crisis communications strategy – prior to a crisis and during a crisis. Don’t miss what Sheena has to share. Enjoy!

BCMS in the Saudi Arabian Banking Sector (w/ Khaled Altawily)

Posted by

presspass on December 19, 2022

0

Business

BCMS in the Saudi Arabian Banking Sector (w/ Khaled Altawily)

Join me Thursday, February 16/23 at 1pm on the VoiceAmerica Business Channel!

Some might believe that banking and Business Continuity Management Systems (BCMS) would be the same around the globe. Though parts of that might be true, other aspects, perspectives, and methodologies aren’t always the same. I’m joined by award winning BCM expert Khaled Altawily, who talks about BCM in the banking sector of Saudi Arabia.

During the episode, we talk about:

1. Risk tools in Business Continuity Management Systems (BCMS),

2. Risk scales and terminology,

3. Risk and risk Controls,

4. Internal and external partners,

5. The overlap between BCM and various control functions,

6. The maturity of BCMS in the Saudi Arabian banking sector,

7. The challenges with BCM post-COVID19 (Thought on the other side of the world, you’ll find that many of the challenges sound familiar.)…and more.

Khaled does a great job of shining the light on the banking sector in Saudi Arabia, and how it has implemented a successful BCM methodology, especially when he talks about the maturity levels set for the sector. Don’t miss Khaled’s insights. Enjoy!

The Customer Experience and Business Continuity w/ Charlein Barni

Posted by

presspass on December 19, 2022

0

Business

Join me Thursday, March 9/23 at 1pm EST on the VoiceAmerica Business Channel!

As a result of COVID, there is allot more talk and interactions between teams – internally and externally – with regards to Business Continuity, Disaster Planning, and the like. But what doesn’t seem to be talked about very much, if at all, is the customer experience, I speak with long-time BCM and customer experience specialist, Charlein Barni, about BCM and the customer experience.

We talk about:

1. Defining what ‘customer experience’ means,

2. Defining exactly who is a customer (more than you might think),

3. Internal and external organizational views and interactions,

4. What org’s sometime get wrong about the customer experience,

5. How important organizational culture is to the customer experience,

6. When an experience ends…,

7. Measuring engagement with customer experiences and how engagement is often misinterpreted,

8. The BCM lifecycle and what it contains,

9. The most important part of the BCM lifecycle when it comes to the customer experience, 10. Measuring customer experiences…and much, much more.

It’s obvious Charlein is passionate about BCM and the customer experience. Don’t miss her insights as she talks about a topic not often broached in BCM. Enjoy!

Fear and Loathing in the Virtual Office (w/ Andrew Ziegler)

Posted by

presspass on December 19, 2022

0

Business

Fear and Loathing in the Virtual Office (w/ Andrew Ziegler)

Join me Thursday, March 16/23 at 1pm EST on the VoiceAmerica Business Channel!

Virtual or remote working is here to stay, whether anyone likes it or not. In many cases management and employees are seeing the situation from differing perspective, and not really talking about it with each other in a constructive meaningful manner. I talk with recognized risk management and business continuity expert, Andrew Ziegler, as we talk about the fear, the loathing, and confusion over working in – and with – the virtual office.

Andrew touches on:

1. A LinkedIn poll he started that provided some surprising results,

2. Why leadership pushes to have people back in the office,

3. Why employees being hesitant and reluctant to head back to the office,

4. The misconceptions about productivity are wrong,

5. Addressing fear (real and perceived),

6, Empathy, and collaboration…and more.

Don’t miss this timely discussion with Andrew, as he provides some timely insights into the challenges of dealing with a virtual office – the new ‘normal’. Enjoy!

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