In light of the recent events, Maureen is sharing an article with a competency model for leaders to work through their roles during this challenging time.
How do we, as leaders, frame our roles during the political unrest we see, the division on our political system, and our workforces? Recent research suggests that we are 66% less likely to follow leaders from differing political parties. As leaders of businesses, NGOs, and non-profits, we need to continue to serve our purpose for being, providing vital products and services to our stakeholders. We need to pay our employees, suppliers, and those whose money we use to run our organizations. How do we stay focused on meeting that mission while also engaging responsibly in our national political conversation? One key question for the most senior leaders of organizations is what role do we want to take in the political process? Is our part limited to meeting our mission? Does that role include attending to questions such as how are our political donations reflecting the values we hold as a company (if we donate)? We support free speech, but what about our employees participating in public statements that do not reflect our organization’s values? This is a tricky time, and how we navigate it will, for many leaders, define who they will be over the balance of their careers. They will likely see doors open and close based on their responses. Some leaders will create a new legacy, and some leaders will see a long-held legacy of service diminished in the eyes of many. Who do you want to be and become?
To explore these questions, I will first use the leadership mindset and behavioral competencies. You can best answer these questions after you take a clarifying look at your values. Given this disruption, are you seeing any shift in what you most value? Have the events of the past weeks or months clarified or shifted your foundational view of what you most value?
|ILI Strategist Mindset Competency Model|
|Mindset and Behavioral Competency||Explanation|
|Professionally Humble||Cares more about the organization’s success than their success and image
· They’re committed to their personal and organizational mission as a “north star.” It’s a focal point for where to invest their energy in service of making a positive impact and leaving a legacy
· They care more about the organization and the results than their image
· They freely, happily, and instinctively give credit to others
· And they put principles ahead of personal gain
Reflection question: can you affirm your specific contribution to your organization’s success? You may answer this question for your company or professional organization. You may also want to think about your community organizations such as your church, synagogue, or mosque. Next, what about your family’s mission? I realize we are using business words for families; if raising strong, kind children is part of your legacy, how are you modeling those traits?
|Unwavering Commitment to Right Action||Is unstoppable and unflappable when on a mission
· Commit fully, drive hard, and focus. At the same time, not overly-focused or stubborn.
· Stay the course when under pressure and also dare to change course when a better approach emerges.
Reflection questions: How do you decide what is “right”? Do you continue to refine your direction based on new information and the changes you see in your environment? Are you acting in a way your grandchildren will look back and say they are proud to be part of your family? What emotions do your actions create in others? Are they proud of you? Are they embarrassed to be associated with you? Is their response due to naivete or an essential difference in perspective?
|A 360 Degree Thinker||Take a systems view – understanding the context and interconnectedness of systems when making critical decisions
· Innately understand the systems, constraints, perceptions, near term, long term, and secondary impacts of strategy and decisions and how to transform them to deliver significant results.
· Balance the competing commitments of multiple stakeholders regularly
· Strong commitment to continuous personal learning and building learning systems
· Leaders understand cross-organizational impact and interconnections across multiple complex systems. They make highly informed decisions considering implications across broad contexts
· Finally, leaders think in terms of systems, constraints, and perceptions when focusing on transformation. They consider context as a foundation for critical decisions
Reflection questions: Our actions ripple through the world in ways we don’t imagine. As you consider the many important questions you are acting on, such as how do we balance our people’s competing needs to freely express their point of view while also creating an environment that is productive and free from bias and ultimately brings out the best in all of our employees? Do you ask for input and test solutions across multiple stakeholder groups before making significant policy decisions?
|Intellectually Versatile||Develops interests, expertise, and curiosity beyond the job and organization. Life-long learners.
· Despite a devout commitment to the job and the organization, they are always interested and involved with areas beyond their comfort zones
· Take a particular interest in their ecosystem, including industry-wide activities, political developments, and the international landscape.
· Use external interest to make an impact, enhance their legacy and provide balance in life
Reflection questions: I imagine most of us are asking questions we find uncomfortable in the wake of the US Capital breech. What sources do we draw on to answer those questions? Do we look to our religious and spiritual texts to inform us? Do we revisit the Constitution and the words of Abraham Lincoln? Do we look at the Truth and Reconciliation process in South Africa or Martin Luther King and Gandhi’s work? Are you expanding your sources to consider a broader set of input or narrowing your focus to a single trusted source?
|Highly Authentic and Reflective||Not constrained by personal appearance but is highly focused on individual behavior
· Highly committed to personal growth and development and growing and developing others
· Surprisingly open to feedback and non-defensive
· Seeks out discussions and feedback even in uncomfortable situations
· Manage emotions in the most challenging situations. They understand the impact and contagious nature of emotions, so they develop skills to recognize them, manage them and relate to others productively
· Maintain perspective in times of stress, taking a long-term view, and remaining vision focused. Difficult situations challenge them less than others
· Demonstrates emotional courage – willing to confront challenging situations
· Continually looking for ways to enable the organization to improve its ability to meet its mission more efficiently and effectively
Reflection Questions: Are you making time to read and reflect on your thoughts and values in the wake of this and other challenges? Are you seeking input, especially from people who see the world differently than you do? Are you finding ways to inspire those around you who are struggling? What do you do to maintain a healthy perspective? Do you have healthy practices and friends or colleagues who help you take a longer and more constructive view and see your opportunities to expand your impact during challenging times?
|Inspires Followership||Have a remarkable ability to connect with people at all levels of the organization to create and implement a shared vision
· Intuitively understands change is necessary to sustain the organization’s ability to meet its mission. They know the steps to managing change and help the organization overcome its resistance.
· Has an innate ability to diffuse conflict without avoiding or sidestepping the source of the conflict
· Use humor effectively to put people at ease
· Relate to a broad range of people and understand their motivators and stressors.
· Innately connect projects to the individual goals while working to overcome barriers
· Provide valuable feedback to others in a manner that is supportive of the recipient’s growth and development
Reflection questions: Do people trust you? Have you behaved in a way that puts the mission above personal gain? Do you admit mistakes or course corrections and help people understand why you are taking a position? Do you take the time to understand others whose opinions and life experiences differ from yours? Are you committed to the growth and success of others and the organization’s mission and success? Are you willing to share your struggles and questions during challenging times?
|Innately Collaborative||Welcomes collaboration in a quest for novel solutions that serve the highest outcome for all involved
· Seek input and value diverse points of view. Synthesize multiple perspectives into new solutions
· Creates solutions to complex problems by developing new approaches that did not exist, pulling together constituents in novel ways, synthesizing broader and more creative alliances
· Understands that in a time of extreme change, input from multiple stakeholders with diverse points of view is required to understand the complexities of the issues fully
Reflection questions: Whose opinion do I seek who sees the world differently than I do? How do I show my respect for their differences even if we hold significantly disparate views? How do I use collaboration to identify my own bias and blind spots that could be impairing our ability to accomplish our mission? What opportunity do we have not, during this challenging time that was not available to us before, and how can we use the power of collaboration to meet that opportunity?
Many of us are reeling from the range of emotions we faced during the past week’s events – irrespective of political party affiliation. With every crisis, we can find an opportunity to improve who we are and what we do. I invite you to reflect on your leadership through the lens of leadership mindsets and behaviors to see where you might refine how you lead.
Check out the companion interview and past episodes of Innovating Leadership, Co-creating Our Future, via iTunes, TuneIn, Stitcher, Spotify, Amazon Music and iHeartRADIO. Stay up-to-date on new shows airing by following the Innovative Leadership Institute LinkedIn.
About the Author
Maureen Metcalf, CEO of the Innovative Leadership Institute, is a renowned executive advisor, coach, consultant, author and speaker.