Crisis Management Archives | VoiceAmerica Press Blog

Friend or Foe: Media Engagement in a Crisis (w/ Mark Harris)

Posted by

presspass on December 19, 2022

Friend or Foe: Media Engagement in a Crisis (w/ Mark Harris)

Join me Thursday, April 6/23 at 1pm EST on the VoiceAmerica Business Channel!

During a crisis the media can be your friend or foe, and it comes down to your own actions that will determine which part media will play. I’m joined by established crisis management and crisis communications subject matter expert, Mark Harris.

During Mark’s talk, we touch on:

1. Defining media (it’s more than it used to be…),

2. The spokesperson (who’s good, bad, and who should be waiting in the wings),

3. Training,

4. Messaging,

5. How to get the media on your side,

6. How not to communicate with media,

7. Building a relationship with media,

8. Some key tips on dealing with the media…and much more.

Mark gives some great insights on how to deal with the media to keep them on your side during times of crisis, when you need all the friends you can get during those challenging moments. Don’t miss the great information Mark shares. Enjoy!

Political Risk Mgmt. and the Global Supply Chain w/ Ralph Kliem

Posted by

rstapholz on April 10, 2022

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Business

Political Risk Mgmt. and the Global Supply Chain w/ Ralph Kliem

Join me Nov 3/22 at 1pm EST!

Political Risk and Supply Chain Management are two important topics in today’s world. I talk with the founder of LeanPM LLC and author of “Political Risk Management and the Global Supply Chain”, Ralph Kliem.

In our talk we touch on:

1. Defining Political Risk,

2. Political risk drivers,

3. Key components of managing political risk,

4. The risk register and what information it should contain,

5. The skills and knowledge required to manage political risk,

6. Risk reporting and audit,

7. The Political Risk Management Plan,

8. Political biases in political risks,

9. Monitoring the supply chain and maintaining the risk register,

10. Risk triggers,

11. Identify political risks that can impact you supply chain.

Ralph offers allot of great insights into political risk, and by understanding and monitoring political risk, you can help manage your supply chain. A great discussion you won’t want to miss. Enjoy!

How Supply Chains Contribute Successful BCM, Risk, & Crisis Mgmt.

Posted by

rstapholz on March 16, 2022

0

Business

How Supply Chains Contribute Successful BCM, Risk, & Crisis Mgmt.

Join me Oct 13/22 at 1pm EST on the VA Business Channel!

The success of Business Continuity, Risk Management, and Crisis Management, can be aided in part by having strong Supply Chain Management practices. I speak with Supply Chain and Business Continuity expert Kush Srivastava.

We talk about:

1. Domains and Common Elements,

2. The opportunities to leverage from the various domains,

3. The congruence analyzed,

4. The rolling impact of Supply Chain Management,

5. How SCRM aids in better BCPs, Crisis Mgmt., and Response & Recovery,

6. Mapping the Supply Chain,

7. Becoming a preferred customer,

8. De-clustering,

9. Flexibility in the Supply Chain.

It’s an interesting discussion that helps us understand how these four areas can work together to contribute to resilience, and realize that Supply Chain Management can be a silent lifeline for the success of each program.

Enjoy!

Guiding Leaders Through the Worst Days of the Business Lives

Posted by

rstapholz on December 19, 2021

0

Business

Join me June 2, 2022 at 1pm EST on the Business Channel!

Being a corporate business leader can be tough. “Mishandled crises can devastate businesses, lives and livelihoods” (Hemus, 2020) I talk with internationally recognized crisis leadership expert and author, Jonathan Hemus, as we talk about what good leaders need to understand, know, and react, when disasters and crises strike.

We talk about:

1. The challenging risk landscape (health, economies…)

2. Securing executive buy-in

3. What organizations need have – and do – pre-crisis?

4. How to create a Crisis-Resilient Culture

5. The common flaws in crisis response

6. The golden rules for a successful crisis response

7. Michael McCain’s response to the Maple Leaf food crisis, and more.

It’s an informative discussion about a serious subject, and yet very open and accessible to people that might not be fully versed on crisis leadership. We might even have a comment or two about Aston Villa. Enjoy!

Psychology and Crisis Management with Gavin Freeman

Posted by

rstapholz on December 16, 2021

0

Business

Psychology and Crisis Management with Gavin Freeman

Join me 1pm EST, May 5, 2022!

Being a leader is hard. It’s even harder during a crisis. I speak with psychologist and author, Gavin Freeman about leadership psychology as it pertains to crisis management. It’s quite insightful and at times, surprising.

We touch on:

1. The Ardent – Dreamworld Incident (Who? What? When? Where? Why? How? Outcome?),

2. The mind of the CEO – Upper Echelon of the CEO,

3. Regulatory Theory,

4. Promotional vs Preventative to Performance vs Preventative,

5. Behavioral Agency Theory,

6. Reputation Management,

7. Value = Insight + Tension (This is really interesting and worth a listen), and

8. What can leaders, professionals, and organizations do?

It’s a very interesting talk about psychology and crisis management, and Gavin does a great job of turning theory into something lite and understandable. It become clear quite quickly, that being a leader during a crisis is much more than following a plan. Enjoy!

Preparing for the Unexpected is on the move!

Posted by

rstapholz on May 25, 2021

0

Variety

WE ARE MOVING!!

Yes, Preparing for the Unexpected is on the move. After a very successful run on the VoiceAmerica Variety Channel, we’re off the Business Channel on June 3, 2021.

We secured the busy time slot of 1pm EST/Toronto, with an even larger listening audience. Now have time for a coffee/tea and not rush for those 9am airings.

The move wouldn’t be possible if not for incredible guests and loyal listeners who have stuck with me for just shy of 4 years. Yes, 4 years!

I look forward to seeing what amazing changes and opportunities this provides moving forward.

Organizational Resilience – Connecting the Dots

Posted by

presspass on January 26, 2021

0

Variety

Organizational Resilience does not come about by working in silos. Join me, as I talk with resilience and crisis leadership expert Caroline Sapriel, as we discuss how we can connect different groups to create strong crisis leadership and build a sense of organizational resilience. Caroline touches on such topics as: 1) common themes in crises, 2) After Action Reports, 3) Crisis Preparedness, 4) distinguishing between sudden and creeping crises, and 5) Stakeholders Management and Mapping. And more! There is allot of good advice for organizational leaders and resilience professionals on how to look at crises and crisis response to help create Organizational Resilience.

Don’t miss it!

Crisis Management with Stuart Hotchkiss

Posted by

presspass on January 5, 2021

0

Variety

Join me March 18/21 at 9am EST!

Crisis Management isn’t always what you think it is and not everything that happens to your organization is a crisis. Join me, as I speak with recognized Crisis Management and Business Continuity expert and author, Stuart Hotchkiss. We’ll talk about what defines a crisis, the Crisis Management Team (CMT), and who should be part of the team and their roles and responsibilities. Stuart will also describe the Crisis Management policy and what it must – and must not – contain, along with a discussion on checklists, CMT testing, and the situation report. Stuart shakes off some of the preconceived notions of Crisis Management, so don’t miss this episode. ENJOY!

Crisis Management: How to Develop a Powerful Program

Posted by

presspass on December 14, 2020

0

Variety

Join me Dec 17/21 at 9am EST as I chat with author and recognized industry expert, Regina Phelps and her book Crisis Management

Navigating through a crisis successfully is something all organizations must be able to do, unfortunately that isn’t always the case. This is because they haven’t developed a strong Crisis Management program. We speak with internationally recognized expert Regina Phelps, to discuss her latest book ‘Crisis Management: How to Develop a Powerful Program’. We’ll talk about how to build a great teams and how to identify team members to ensure executive support. We’ll also talk about roles and responsibilities and something that all team members need to be provided if they are to be successful.

Enjoy!

Cyber Security: A Threat to Your Nation’s Influence & Leadership

Posted by

presspass on December 4, 2020

0

Variety

Join me Apr 1/21, 9am EST as I chat with national security expert Ray Boisvert.

Cyber Security is one of the biggest threats to nations, organizations, and individuals and ensuring we are well-protected is key to our future. In this episode I speak with ling-time recognized Cyber Security expert, Ray Boisvert. Ray will talk to us about the fast-pace changes in technology that are driving the needs to increase out data security practices and how criminal elements are keeping pace with these changes. We’ll also talk about why we need to move away from a Compliance-focused security program to put greater focus on basic risk management practices. Ray will also give some pointers on how we can enable our organizations to become more resilient to deal with the ever-increasing threat of Ransomware and other cyber crimes. We’ll even touch on Artificial/Augmented Intelligence (AI). Don’t miss this very important episode if you’re concerned about Cyber Security.

Enjoy!

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