Do your suggestions get taken seriously? Are you able to sell others your ideas, projects and services? There are two main skills needed and today, our two guests will give you some insider tips on how to harness your personal power. Our first guest is Jill Konrath, who is a sales expert. Sales is not just for people selling products. We also need sales to sell our ideas to others, and sometimes to our bosses to be considered for that raise or promotion. Jill will be challenging our assumptions about sales and give us proven strategies that work. Â Our second guest is Penny Rosema who is an expert in the art of negotiation. The ability to negotiate is the second main skill needed to leverage our personal power. Penny will share some of the mistakes women make, how to prepare for negotiation success, Â a negotiation road map and how to get more of what we want. Â Penny has over 20 years of in the trenches experience and will share her tested techniques. Tune in 6/11 @ 12pm PT to ‘Today’s Inspiring Women‘.
This week on ‘Today’s Inspiring Women‘ we have two women who will share how to be resilient. To be resilient you need to be strong and flexible with the ability to recover. Our first guest is Marti MacGibbon whose life story is like a Hollywood thriller, Â and comedy all rolled into one. She has bounced back from being trafficked to Tokyo and held by Japanese crime figures. She escaped but it left her traumatized, homeless and on drugs. Today Marti shares her sure fire tips on how to overcome adversity and change your life. Â Our second guest is Dr Princess Fumi Hancock who is an African Princess. Princess Fumi was being groomed to carry on the royal tradition however she had other dreams of being a book author and movie screenwriter. She has won an Oscar and written over 11 books, 4 have become best sellers. Princess Fumi will share how to find and ignite your inner genius. She will also be sharing how to fight the inner demons of doubt and negative thought. Two great women- a powerful show not to miss.
Being noticed in key for success. In business it is important to be noticed by customers, in corporate it is important to be noticed for greater levels of responsibility and for advancement. This week we address how to get noticed. Our first guest is Pam Lontos, who was the VP of Sales at Disney and is a publicity and marketing expert. She will be sharing how to get publicity and get noticed. Deanne takes the mic as second guest and specifically addresses how to get noticed at work. Deanne specifically addresses the key skills needed. If you have been wondering what it takes to get noticed to get ahead in your business and at work. This will be a show not to miss. Â Tune into ‘Today’s Inspiring Women‘ Thursday 5/28 @ 12:00pm to hear more.
Molly Maidâs President Meg Roberts is the special featured guest on the next edition of Deanne DeMarcoâs radio show. The program, âTodayâs Inspiring Women,â airs noon Pacific on Thursday on the VoiceAmericaâs Radio Network. Meg Robertâs credentials include being turned down for a job at Molly Maid for over six months. She persistently contacted them about how she could help them her marketing savvy. They finally decided to give her a shot in an entry-level marketing job. Her marketing knowledge and Internet knowledge paid off and sales soared making her one of the most successful businesswomen in the country. Meg quickly rose within the ranks of the Molly Maid Company.
Also joining Deanne is Edith Namm who has written 7 books on stress and stress reducing techniques.
Join former 20 year owner of Pam’s Motor City, a National Award winning Auto Center, Pam Oakes shares how she ran a very successful business in the male dominated world of auto repair. Pam is heard on her syndicated CBS Radio station from coast to coast. She addresses how she overcame the male stereotype with both employees and customers. Pam is also the author for a series of books on Car Care for the Clueless. Pam will also be sharing some of the unique marketing strategies she used. In this fast paced interview Pam makes is clear that women can break the mold and get the career they want and deserve. Deanne takes the mic as second guest and dives deeper in the strategies women need to be seen as a leader and the mistakes to avoid. If you are looking for tips and advice on how to break the mold and get what you want this will be a show not to miss.
Tune into Today’s Inspiring Women 5/14 @ 12pm PST for this amazing episode!
Deanne DeMarcoâs special guests for her high-energy radio show are two of the most high-profile businesswomen in America. Chef Christina Machamer winner of FOXâs popular TV show, âHellâs Kitchen,â with Chef Gordon Ramsey and 15-time Emmy Award nominated meteorologist Tammie Souza, who is seen on FOX 32 News, Chicago.
Chef Christina and Tammie join Deanne DeMarco new episode of âTodayâs Inspiring Womenâ the uplifting and entertaining hour-long show which is sponsored by the UPS Store and airs weekly at 12 noon Pacific on the VoiceAmerica Empowerment Radio network.
Chef Christina Machamer started her culinary career at the age of sixteen working in restaurants. After winning season four of Hells Kitchen, Chef Christina was Sous Chef for Gordon Ramsey at the London West Hollywood Hotel. During that time they received their first coveted Michelin Star. It was her next job that would make her one of the most successful women in the country. Chef Christina split her time between being a Chef at one of LAâs top restaurants and studying wine through the Court of Master Sommeliers based in London. After passing the certified sommelier exam she moved to Napa Valley and is today one of the most successful female Sommeliers.
Deanne DeMarco asks Chef Christina about the early days of her career and gets her best advice for starting and succeeding in the male dominated profession of wine. Deanne, who has 20 successful years as a business coach, speech coach and keynote speakerÂ said, âEach week I interview extraordinary and inspiring women who may not be household names but are business and entrepreneurial rising stars. For this show Iâm delighted to have one of the best-known female Chefs in America share time with me and my audience.â
DeMarco said, âChef Christina entered two male dominated professions that of being a Chef and a Sommelier. She is a true trail-blazer and has an inspiring story on how she made her dreams a reality.â
The other special guest is Tammie Souza who has been honored with 15 Emmy Award nominations and 5 Awards for Best Weathercast, Best Science Report and Live Reporting. Plus first place from the Associated Press for a report on Shipwreck Diving on a 125 year old Shipwreck. Tammie Souza is a meteorologist with Fox News-Chicago.
Tammieâs interest in weather started when she was very young. As a child her grandfather took her flying in a small plane and that led to questions about clouds, storms and wind. That curiosity led to a career as a meteorologist and a love for flying.
Tammie entered a manâs world when few women did. A lifetime of breaking personal and professional barriers was epitomized, by her being chosen as the first female chairman of the National AMS Board of Meteorology. She was also the first female Chief Meteorologist in Tampa/ St Petersburg, Fla.
DeMarco said, âI am very curious how she overcame the challenges of working in a male dominated field and what has given her the edge over her peers to be nominated so many times for an Emmy Award. Those lessons will be valuable for all of us.â
Deanne has used innovative strategiesâdrawn from successful experiences as a scientist, college instructor, management trainer, Fortune 500 manager, author and entrepreneurâto help business executives and individuals break through personal and career roadblocks.
About Deanne DeMarco
Deanne DeMarco is one of the most sought-after business and speech coachâs on management strategies and business communication. She helps business professionals and organizations break through boundaries and career roadblocks. She has a strong business background with expertise in medicine, hospitality and utilities. As a corporate trainer her Manager as Coach program won national recognition from Training Magazineâs Top 100. Deanne conducts fun, interactive workshops and seminars and is a popular keynote speaker and storyteller at business and association meetings around the world.
Cookies by Design Founder and Former IRS Agent Now NY Times Best Selling Ghostwriter/Author with Deanne DeMarco
Cookies-by Design founder Gwen Willhite-Gillum who has over 100 franchises nationwide and internationally acclaimed Ghostwriter / Author and former IRS Agent, Kelly Epperson are the featured guests on the next edition of Deanne DeMarcoâs radio show âTodayâs Inspiring Women,â which airs noon Pacific on Thursday on the VoiceAmerica Empowerment Network.
An unemployed, single mother, is the story behind one of the most successful bakery businesses with over 100 franchises nation wide and a former IRS Agent now author and ghostwriter with several New York Times best selling books.
Gwen Willhite-Gillum suddenly found herself an unemployed, single mother. With time on her hands, this creative and motivated woman combined two traditional gifts- flowers and sweets- and turned them into one deliciously clever concept, the cookie bouquet. Her edible bouquets of custom- shaped and hand-decorated sugar and cinnamon brown sugar cookies on sticks were cleverly arranged in baskets as tasteful gifts for any occasion.
Gift givers quickly embraced the new idea, and Gwenâs budding enterprise soon outgrew her home kitchen. Now, 30 years later, approximately 100 Cookies By Design locations are operating across the United States.
Deanne DeMarco, who has 20 successful years as a business coach and management trainer, said, âYou can be sure I will be asking Gwen about the early days and how she went about growing her business so quickly. I will also be asking her about the early lessons learned that will help our listening audience in starting their own entrepreneurial ventures.â
âGwen has a lot to offer our listeners,â DeMarco continued. âGwen started from scratch, at her kitchen table and grew that business into a huge nationwide enterprise. She is someone I am anxious to learn from. I am excited that she is willing to share how she overcame challenges and started the franchise side of her business.â
Deanne DeMarcoâs second guest is a former IRS Agent and is now a noted Ghostwriter and author Kelly Epperson. As a ghostwriter she has written over 20 books for others, some are NY Times Best Selling Authors, one sold over 1 million copies. She has three books of her own plus one that went to #1 on Amazon.
Kelly works a lot with women in helping them with personal and professional development and was recognized for this work by the YWCA with their Mentorship Award. Deanne DeMarco said, âAmong the questions I have for Kelly: âWhat are the tips entrepreneurs and business women should know in striving to be successful in their careers? Why did you leave the IRS? What is your crayon, stress-busting tip for women? And how can women learn to be more resilient and less fearful?â
Deanne DeMarco herself has used her innovative strategiesâdrawn from successful experiences as a scientist, college instructor, management trainer, Fortune 500 manager, author and entrepreneurâto help business executives and individuals break through personal and career roadblocks. Todayâs Inspiring Women is a mentoring show for women. Each week she interviews extraordinary and inspiring women who may not yet be household names but are business and entrepreneurial rising stars. Deanne says âThere are many inspiring women who have touched our lives forever. Now listeners can find out who these female business and entrepreneurial rising stars are. During each episode the listening audience will be introduced to extraordinary women who may have come from a background similar to their own.â
DeMarco states, âEach week I ask the guests, how they overcame challenges and the lessons they learned to become successful in their fields. Not only will listeners hear success stories, they will be presented with professional insights, tools, tips and strategies they can use to achieve their own personal success.â
About Deanne DeMarco
Deanne DeMarcoâs career has revolved around helping people break through boundaries and career roadblocks. She has a strong business background with expertise in medicine, education and utilities. As a medical scientist she was on the original three-member team that first discovered the cancer link to second-hand smoke. As a corporate trainer her management coaching program won national recognition from Training Magazineâs Top 100. Deanne conducts fun, interactive workshops and seminars and is a keynote speaker at business and association meetings around the world. For more information visit Deanne demarco’s website.
The Crime Scene Investigator (CSI) shows on television have become very popular as they uncover the mystery around a homicide. The scientists look for clues and follow the evidence in uncovering the mystery surrounding how and who caused the untimely death of a victim. In the business world, savvy executives realize that employee retention is critical to the long-term health and life of their organizations. Without an adequate number of employees to do the work, organizations could become the victims of an untimely âdeath.â Successful organizations know that becoming an âEmployer of Choiceâ enables them to retain high caliber employees, and this is a key to bottom line success.
As the baby boomers (age 40-60) retire, senior executives and managers are starting to realize retention of high caliber employees is becoming a problem in their organizations. The facts tell it all: the Generation X population numbers 44 million people, while the Baby Boomer generation workforce numbered 76 million. The bottom line is simple – there are fewer workers available.
According to the Bureau of Labor Statistics, by 2017 there could be a shortage in the workforce of nearly ten million workers. Employee retention matters! Some economists have stated that perhaps as early as this year companies will begin to feel the pressure of retaining top talent.
Generation X: New Generation of Workers, New Mindset
In the late 1990âs, Generation Xers observed the long hours and work-life of their parents and older co-workers. They are saying that the workaholic lifestyle of their parents isnât for them. According to a January 2006 article in Fortune Magazine, â If your [workforce] was born between 1964 and 1977, you probably already know all too well that Generation X, as itâs often called, just doesnât respond to the same carrots and sticks that motivates its elders.â
Survey results conducted by the Society of Human Resource Managers (SHRM) serve as a timely warning to organizations. According to the survey, HR professionals believe that voluntary turnover will increase 41% to 53% among the Gen X work group. The report also revealed that 64% of employees in this work group said they were extremely likely to increase the intensity of their job search activities in the near future.
Here are three retention strategies that you can take to help keep your key employees.
C stands for Communication: Employees want to be in the know.
When you fail to communicate, you fail the employee and the organization. Employees want strong communication activities, which include feedback, group communication, and corporate communication.
Feedback is communication that is given to an employee or team. Positive feedback often involves telling an employee about good performance. Negative, or what is sometimes referred to as constructive feedback, often involves telling someone about an area in performance that can be improved.
- Employee surveys continually report the need for one-on-one feedback that is both timely and actionable. Feedback, either positive or negative, needs to be given immediately after the occurrence. All too often an employee receives feedback months after an action occurred, and the facts surrounding the action are obscure. Employees also complain that managers are lax in giving positive feedback – employees need to know what they are doing well.
- Actionable. Successful feedback includes information or action items that an employee has control over and can do something about.Â Effective feedback is specific, and is focused on specific behaviors or actions that the employee can control.
- The Gen Xers are reporting the need for more group communication. This includes group problem solving and strategic planning. This generation prefers working in teams and likes group involvement and being informed.
- Employee surveys also report the need for meaningful communication around company issues. Employees what to know about organizational goals, and how their job is relevant to those goals and bottom line success. A very retention- focused company is successfully using employee think tanks to brainstorm ideas around corporate issues.
S stands for Supervision: Managers build teams, manage performance, and develop individuals to help them achieve success on the job. Â Employees donât leave good companies â they leave bad bosses.
The role of manager is changing and is becoming more important than ever. Progressive companies are teaching their managers how to coach employees.Â The role as manager-coach requires a different skill set then the previous managerial role. Coaching employees is a results-oriented process of open communication and feedback between manager and employee. The manager-coach acts as a strategic partner in facilitating the employeeâs development process. In sports, the coach prepares the team, gives direction and helps troubleshoot problems. It is then up to the team to produce positive results on the field. The same is true with coaching a work team. The manager-coach prepares the team while the employees perform the work. One free source on coaching is from Pocket Resource. This introductory, quick tip e-book was written for managers who want quick tools and tips on coaching. Go to www.pocketresource.com to download the information. The e-book should not be confused with an in-depth business coaching program for managers.
Lastly, employees want visible managers who are out on the floor, developing rapport and working with them. They want managers who vocally appreciate the work and effort they contribute.Â Successful managers realize they canât do the work without the employees, and provide positive feedback on a regular basis.
One sign of exceptional leadership is the ability to retain key employees. Managers with high turnover rates are seriously damaging their companies. If the company is going to succeed it must retain its talent. The heart beat of organizational success hinges on the retention of qualified employees. Organizations today canât afford to lose good, qualified workers to competitors.
I stands for Interest: Employees want to know they are valued and important.
Employee attitudes have changed. Gen Xers are concerned about their personal quality of life. This can be a challenge for employers. One growing problem is the inability for corporate cultures to support the work/life balance initiatives theyâve put into place. There have been several documented cases when a company has a corporate work/life policy that states a benefit, however when the employee tries to exercise the benefit, he or she is denied. For example, in one company there is a policy that allows a worker to elect a status change from full-time employment to part-time employment. However when a Gen X mother requested the change in her status from full-time to part-time, so she could be at home more with her young children, she was denied. When she reminded her manager and department director of the published benefit, she was denied again and told to seek employment elsewhere.
Solutions come in different shapes and sizes. Some work/life benefits include:
*Â Â Â Flex-timeÂ Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â * Job-sharingÂ Â Â Â Â Â Â Â Â Â Â Â Â * Vacation
*Â Â Â Leave (paternity/maternity)Â Â Â * Work hoursÂ Â Â Â Â Â Â Â Â Â Â Â Â Â * In-house store /services
*Â Â Â Four day work weeksÂ Â Â Â Â Â Â Â Â Â Â Â * ChildcareÂ Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â * Eldercare
*Â Â CelebrationsÂ Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â * TelecommutingÂ Â Â Â Â Â Â * Office gym or gym support
The bottom line
Organizations that are adapting to the new work/life balance mindset are experiencing employees who are more loyal and committed to the companies they represent. Organizations that fail to focus on these issues will soon loose their key employees.
For some companies retention is a mystery. However, everyday we hear of another company that has unlocked the key to retention. The workforce may change, but successful corporations still need the same results: productivity, profitability, and a loyal workforce committed to the companyâs bottom line.
ABOUT THE AUTHOR
Deanne DeMarco, MA, RCC, is an award-winning trainer and certified business coach. She partners with business leaders to create corporate cultures where people achieve more and love to work. Deanne is the author of several books including the book âPocket Resource: Coaching Tipsâ and âSpeaking of Successâ. Â For more information on her GenXerâ¢Â Â Â Factor Management Model, coach training, or her keynote speaking, please visit Deanne DeMarco’s Website. Tune into Todayâs Inspiring Women on the Empowerment Chanel for current information.
Recently I listened to a presentation given on TED (www.TED.com) by a respected Ghanaian economist George Ayittey. He won the H.L. Mencken award for best book in 1992. In Ayitteyâs presentation he said the future of Africa lies on the new Cheetah Generation. This generation he believes is âa new breed taking their future into their own hands instead of waiting for politicians to empower them.â He compares the Cheetah Generation to the current Hippo Generation. The Hippo Generation he believes is âstuck, lazy, slow, ornery, complacent and greedy.â
As I listened to Ayitteyâs message I couldnât help by think of our own country, and our emerging new Millennial generation. In many ways this new Millennial generation are Cheetahs. So why the Cheetah? Here are some interesting facts about the Cheetah according to National Geographic.
- The Cheetah is very flexible and able to change direction in an instant
- The Cheetah is able to quickly go from 0 to 70 mph in 3 seconds- making the animal one of the fastest- due to its enlarged heart
- Â The black tear marks under its eyes help keep out the glare so the animal can see better
- The Cheetah does not roar or growl but yips, yowls, and purrs
- The Cheetah must rest after a hunt
How does the Cheetah relate to the new Millennial generation as a whole? Just who are the Millennials and why the comparison to the Cheetah? The Millennial Generation is a generation of people born between 1981 and 2000. The millennial Generation is 76-80 million strong. They are independent, motivated, and technologically savvy individuals. They grew up with self-esteem, confidence, and their own computers.
Flexibility: Like the Cheetah that is able to quickly change direction, make quick decisions in catching it prey, the Millennial can be very flexible in decision making. When confronted with a problem this generation looks for solutions rather than waste time wallowing in the problem. If one solution doesnât work out they are quick and flexible enough to change direction and look for another solution. When the Millennials see there is a need they swiftly move to meet the need with solutions. It is not surprising that there are so many Millennial Millionaires before the age of 25.
Speed and enlarged heart: Like the Cheetah that can reach speeds of 70 mph in 3 seconds. The Millennials donât wait for the go ahead to move or act from someone else. They see a need, and move on it. They see an opportunity and quickly act. This generation is use to filling a void and many times making thousands of dollars in the process â¦while in grade school or high school. Like the Cheetah that strategically stalks its prey and carefully moves into position to charge. Millennials do the same. Millennials identify a need /opportunity, do their research, then methodically charge forward. The Enlarged heart of the Cheetah allows for the animal to have more speed and power. An enlarged human heart overflows with kindness and seeks to give and serve, rather than being served. The gift of giving and hundreds of hours of volunteering for worthy causes, civic-mindedness and service-oriented attitude, has been well documented for the Millennial Generation. The Millennial generation will bring to organizations their spirit of service and infuse a âcan doâ attitude into the corporate cultures they serve.
The âblack tearâ marks: For the Cheetah these marks help keep the sun out of the animals eyes to aid in hunting. The Millennial is able to stay focused. Avoid distractions so he/she is able to concentrate on desired outcomes. I wonder how many of us could learn a lesson here. How much more weâd be able to accomplish if we were able to stay focused?
No Loud Growlingâ¦but yips, yowls, and purrs: Unlike previous generations that make a loud noise â¦ Millennials are by contrast quiet. Many neighbors living next door to a millennial donât know they have a successful entrepreneur living next door. It is interesting that even the many Under 30 Millionaires typically donât make a lot of noise (well except Lady Gaga – age 25). I think many would be shocked to know that Justin Beber – singer- age 17, Alexander Levin – WordPress- age 23, Kevin Rose- Digg- age 30, Chad Hurley- You tube- age 30, all started on their own, recognized a need, acted, and stayed focused on success.
And Finally- Rest: While the Cheetah must rest after every hunt, the Millennial believes in balance. The Millennial values balance between work and play or rest. Unlike other generations that were so focused on work the Millennial believes in a time-out period, a time to rejuvenate. Again there many documented studies that say that a body that has rested will be more alert and able to function and produce better outcomes. Are you a Hippo or a Cheetah? I think Ayittey might have it right. The Cheetah generation is coming, and many have the similar characteristics for success. They are focused, confident, optimistic, strong sense of goals, with self -esteem. No surprise that so many influential members of the communities, the business world, government, and Hollywood are Millennials.
Yes, the Cheetahs are comingâ¦â¦Hippos Move Over
By Deanne DeMarco, âThe Gen X Biz Coachâ
Deanne an international speaker, coach and respected expert on organizations and the changing workforce. She coaches individuals on breaking through career roadblocks.Â She also trains managers how to be more effective with the changing workforce. To reach Deanne Visit Her Website.Â Deanne DeMarco is also a Radio Show Host for Todayâs Inspiring Women.