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Seniors Connections Matter: Connecting Seniors Through Technology

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Empowerment
Seniors Connections Matter: Connecting Seniors Through Technology

The impact of the coronavirus on our nation’s elder citizens has been enormous and  has highlighted the disconnect elders experience from family and loved ones. Directives from the Centers for Medicare and Medicaid Services (CMS), the Federal agency that oversees Nursing Homes, is that all visitation is to be restricted, exceptions noted in the case of end-of-life or comfort-care. This has resulted in nursing home residents being isolated from families and loved ones.  Family members and loved ones are also increasingly concerned about their loved ones, knowing all too well that their presence plays a key role in their ability to  advocate to for their loved ones  care. As we move forward from the virus, and the possibility of easing restrictions for in-person family nursing home visits ensues, the need for families who live a distance from their loved ones residing in nursing homes having access to virtual visits should not be any less of a priority.

We all need and crave connection, especially with loved ones, and now more than ever.  Understanding that need, the Centers for Medicare and Medicaid Services,  has urged facilities to facilitate visual connections between residents and their loved ones. Many residents do not have mobile devices to establish these connections or, if so, need assistance to use them. Of the 15,600 nursing homes, the vast majority of facilities may not be equipped with a sufficient number of devices to enable residents and families/loved ones to have frequent virtual visits, especially since many facilities have upwards of 200, 400, and 500 residents.

Nursing home residents are isolated, lonely and understandably frightened. The stress from prolonged isolation is documented and can be considered equivalent to smoking 15 cigarettes/day. It impacts anxiety, sleep disorders, falls, cognitive decline and symptoms of depression.

Of all the states, Florida took swift action in mid-March to ban visits to nursing homes in an effort to manage the spread of the virus. Now, Governor Rick DeSantis, in a May 26th Forbes magazine article,[1] suggests that “we must restrict visits to nursing homes by family and friends for at least the next several months, with the possible exception of those who can prove that they are not actively infected with the novel coronavirus”. If this suggestion becomes a reality, residents and family members may not be able to have valuable in-person visits in the foreseeable future.

Please think about the mothers, father, grandmothers, grandfathers, sisters, brothers, uncles, aunts, in the nursing homes all across the United States and Donate Now. A Nursing Home resident and Family member/loved one will thank you.

“Nursing Homes have been my life’s work. Seeing the pervasive loneliness and isolation nursing home residents experience as a result of being disconnected from their families and friends is heartbreaking. It’s important for me to find a way to bridge that gap.”

PLEASE HELP US!! Visit Senior Connections Matter, Connecting Seniors Through Technology https://www.gofundme.com/f/senior-connections-matter

 

[1]Roy, A. The Most Important Coronavirus Statistic: 42% of U.S. Deaths Are from 0.6 % Of The Population, Forbes, May 26, 2020.https://www.forbes.com/sites/theapothecary/2020/05/26/nursing-homes-assisted-living-facilities-0-6-of-the-u-s-population-43-of-u-s-covid-19-deaths/

Aspirations – Making the Pivot

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Business
Aspirations – Making the Pivot

This is a guest blog by Greg Moran as a companion to the Voice America show aired on September 4, 2018, Leadership Happy Hour: Aspirations- Fuel for Results. This show was a conversation with Greg Moran and Terri Bettinger with host Maureen Metcalf.

During that episode, we explored ways that aspiration affects outcomes – particularly as it relates to people in their careers. What people believe is possible in their lives has a huge impact on what they end up getting accomplished. Our dreams/vision statements/goals (pick your word) initiate the creative tension in us that drives us forward until we achieve. In the words of Johann Wolfgang von Goethe: “Whatever you can do or dream you can, begin it; boldness has genius, power and magic in it.”

As a follow on to this discussion, I wanted to illustrate using my own life as an example. In May of 2016, I left a highly compensated job at a Fortune 100 company. Over the ensuing months, I did some consulting, began working with a fledgling startup and did the normal headhunter thing. I ended up picking 2 companies to interview with and received C level offers from both, the lower of which was a 30% raise from what I’d been making in my last job. I ended up turning down both job offers and taking a 90% pay cut from what I could’ve been making to join the fledgling startup. This seems like an odd move for a 51-year-old at the peak of his earning curve. So why did I do it?

Aspiration, of course!

How can taking a pay cut and giving up all my resources as a C level exec be aspirational? Seriously, I went from having 2,000 people on my team (my team was large enough that I had a group that did nothing but report the operational data from my shop) to being one of the people that regularly take the trash out at a startup.

For me, it is all about learning and growing. As I evaluated my future back in the summer of 2016, I realized that going back into a corporate role was not going to teach me anything – in fact the reason I got the offers is because I knew the answers to all the questions the CEO’s threw at me. I found I was experiencing a strong allergic reaction to re-entering the corporate world with little hope of growth.

What excited me about the startup, now known as Wiretap, was the chance to not only work on a worthy product with a small group of people I trusted and shared values with, but also the chance to learn and grow. I was energized by the challenge of re-inventing myself as a professional who knew how to start a company and build a value chain from scratch. I was energized by the challenge of completely re-booting my professional network from a bunch of corporate staffers and the people that sold stuff to them to the people who fund and grow companies. I honestly knew nothing meaningful about that world.

The key to this was finding both courage and humility. The courage was about believing – aspiring to successfully launch a company. The humility is about accepting the reality that any prior success or power/resources tied to my past positions and success were almost completely irrelevant in this new context. On top of that, I had to re-create all my mental models about risk, leadership, capital deployment, etc.

So, how’s it going? IT.HAS.BEEN.AWESOME! …not because I’ve achieved some big pay day (that is not my goal – I would consider this pivot a staggering success if I broke even on my corporate career), but rather because I found once again the joy and power of aspiration when you don’t know the answers or even the destination. The power of not knowing the answers but believing you can find them. Feeling compelled to work hard to find the answers – not because they seem impossible (though sometimes they do), but because you believe in your soul that they are possible. Embracing the pressure of knowing that if you don’t solve the problems you face, then a lot of people you are on this journey with won’t get to experience the high of doing something that very few people truly get to do. We are giving life to a new organization – a community that has a unique culture and a set of differentiated capabilities that has never existed in the world before!

I’ll pause there with this story, because there are many chapters to write and I must get back to work! If you are still unclear of the message, go back and re-read the Goethe quote 3 times. Cheers to a 2019 filled with aspiration in your life!

As a reader of this blog and listener to the interviews, please consider enrolling in one of the innovative leadership online leader development program. For additional tools, we recommend taking leadership assessments, using the Innovative Leadership Fieldbook and Innovative Leaders Guide to Transforming Organizations, and adding coaching through our online innovative leadership program. We also offer several workshops to help you build these skills.

About the Author

Greg Moran is a C-level digital, strategy and change leadership executive with extensive global operations experience. He is the COO of Wiretap in Columbus and sits on the board of Koios Medical in NYC. He led corporate strategy for Ford and designed the plan that Alan Mullaly used to turn around the company. Greg held C-level IT positions in app dev, infrastructure and core banking applications at Ford, Nationwide Insurance and Bank One/JPMC, respectively. He began his career in consulting with Arthur Andersen/Accenture, working across industries with ~100 companies over the course of a decade. He is passionate about leadership and culture and teaches part time on the topic at Ohio University.

Building a Brand Ethos – It’s Personal

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Business
Building a Brand Ethos – It’s Personal

This week’s episode of The Brand Ambassadors continues the discussion of workforce engagement and motivation. Hosts Merritt and Gary welcome guest Jeffrey Candelaria of Konnection Now. Jeffrey helps businesses get the most from their employees by deploying Authenticity and Action. We’ll talk about how to demonstrate executive commitment, foster employee buy-in, and drive improved operations through authentic communication.

Join us at 9 am EST this Friday for The Brand Ambassasors!
www.voxoptima.com
www.KonnectionNow.com

Win More Business with guest Phil M Jones By Chris Cooper

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Business
Win More Business with guest Phil M Jones By Chris Cooper

Would you like to win more business? Are you letting countless opportunities pass you by due to a fear of being too pushy? Whether you are a sales person or in a non-sales role, we all have to sell. During this interview, I will be talking with Phil M Jones, best-selling author, multiple award-winner and one of the most sought after speakers and sales trainers. From training more than two million people worldwide to coaching some of the biggest brands in the world, Phil’s mission to “teach the world to sell” has resulted in his expertise being globally recognized. Phil is also a really inspirational person who has created a fascinating life living between the UK and US. Whether you are experienced in sales or a non-sales person, join us for what will be a very valuable, thought provoking interview. More about Phil M Jones: Best-selling author, multiple award-winner and one of the most sought after speakers on the circuit, Phil M Jones is highly regarded as the world’s leading sales trainer. From training more than two million people worldwide to coaching some of the biggest brands in the world – Phil’s mission to “teach the world to sell” has resulted in his expertise being globally recognized. By teaching audiences how to use particular word patterns and showing them exactly what to say in order to work a06round difficult situations, Phil’s able to help non-sales people to increase their activity and have more of the right conversations to generate more of the right outcomes. Having won multiple awards including the prestigious Sales Trainer of the Year in 2013, Phil’s written a series of best-selling books and has a number of online training programs that have enrolled tens of thousands of members. This show will be airing live on 9th June 2017 at 8am(PT)/11am(EST)/4pm(GMT). To listen please visit http://www.voiceamerica.com/show/1959/

The Business Interpretation of Performance: ENGAGEMENT – “The MAGIC of the Martial Arts of Business Series

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Business
The Business Interpretation of Performance: ENGAGEMENT – “The MAGIC of the Martial Arts of Business Series

In this path of understanding how to apply Martial Arts principles into our business leaves, we need to know what engagement is and how to bring it into our companies and team members.

Engagement can take many forms and as we advance in our deepest knowledge of what we do, we have to learn how to focus, how to make it happen, how to create an engagement environment and above all, how to inspire creativity from our people.

This is the third part of what Winston Price and I have called ‘the Martial Arts of Business Series’. From the concept of intent to mind-shift we now come to learning how to be and become engaged. In other words, we will learn how to create an engaged organization.

It is very important to anticipate and understand the market place and our businesses; as a result, we need to change our attitude, our vision and our Mind. Thus engaging better we can change our mindset and improve our performance.

As we know, Martial Arts are systems and traditions of combat practices, which are practiced for a variety of reasons: self-defense, competition, physical health and fitness, entertainment, as well as mental, physical, and spiritual development.

Business and Entrepreneurship, on the other side, are a combination of creative activities that bring out innovation, competition and practices that generate the new ideas and concepts that bring us the best products and services into the market place. Combining them will require discipline, persistence, skills and a creative artist view.

And we will be doing all of this focusing on performance, empowerment, motivation and a defining mindset in order to create a stronger level of ENGAGEMENT in our organizations.

Develop the “The MAGIC of the Martial Arts of Business Series”.

Performing at Your Best: Mindset Evolution:
When we talk about Business or entrepreneurial success, we might not be really sure what it is or how to define it; and this will prove to be critical. You need to know where you are today and where you are going; then, figure out your plan to get there.

Whether you have been in business for years or you are a start-up, things look harder and more difficult than what you originally thought, take more time and might have a bigger cost than planned. Your three main resources: time, team and money will be tested over and over again. What you need to do here is to understand what makes you apart, what is important for you and your company and how can you start redirecting some of the approaches and ideas you have been using in the past.

This actually is the number one critical issue for all people and companies that do need to change: adapt and be flexible. This implies realizing the need to adapt to the changing business environments, looking at the trends in the market and your industry, while improving some of the important areas (if not all) in your company.

When you do it, something starts to happen and suddenly there is a better flow of energy, new ideas start to flourish, a more dynamic team takes action, goals are reached and visions are aligned. In all, you, your staff, team members and your company start talking about success and what it would mean to be successful (and yes we know we all measure Success in a different way).

There are many definitions on business success and in this program we will be discussing some ideas that will allow you to understand some of the Key Elements to Entrepreneurial Success.

www.luisvicentegarcia.com
www.entrepreneurperformance.com
http://performingatyourbestmindsetevolution.blogspot.com/

ENGAGEMENT: The MAGIC of the Martial Art of Business Series Part #3

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Business
ENGAGEMENT: The MAGIC of the Martial Art of Business Series Part #3

ENGAGEMENT: The MAGIC of the Martial Art of Business Series Part #3

We already know that creating an excellent team requires dedication, training, commitment and a shared vision. We also need to engage our team members and align them with what we, as managers or business owners, want to achieve in our companies. We need to learn how to engage our employees so they become team members; how we change their mindset so they work on improving on a continuous basis and how to include a new level of thinking and creativity into what they do. At the end, we have an engaged team that delivers better products and services. This is what we all need to achieve. As we know, Martial Arts are systems and traditions of combat practices, which are practiced for a variety of reasons: self-defense, competition, physical health and fitness, entertainment, as well as mental, physical, and spiritual development. Business and Entrepreneurship, on the other side, are a combination of creative activities that bring out innovation, competition and practices that generate the new ideas and concepts that bring us the best products and services into the market place. Combining them will require discipline, persistence, skills and a creative artist view. And we will be doing all of this focusing on performance, empowerment, motivation and a defining mindset in order to create a strong MIND-SHIFT. Join Winston Price and Luis Vicente Garcia in this second part of the “The MAGIC of Martial Arts of Business Series”, as we explore how ENGAGEMENT will be a crucial part of your growth and success and we will guide you to create Magic in your company and develop “The MAGIC of the Martial Arts of Business Series”. About Winston Price: Winston Price, Senior Executive Producer, has over 20 years of marketing, advertising and public relations experience. He began his business career in 1995 and is a graduate of Indiana University Bloomington. Winston also is a master martial artist and personal trainer with over 25 years of knowledge and experience. Winston runs his own school, Internal Magnification Martial Arts, where he focuses on helping people reach their personal goals of health and fitness via At-Home personal training with martial foci of Taekwondo, Tai Chi Ch’uan, Hapkido and Ba Gua Zhang. As a senior executive producer for VoiceAmerica, Winston utilizes his skills in business and personal training to help new and existing hosts maximize their opportunity with the VoiceAmerica Talk Radio Network by supporting his hosts with the complete business and personal aspects of creating and developing their show. Winston believes that each host brings their own flavor to the Network. By properly coaching and motivating his hosts, they are able to produce THEIR show with THEIR style and THEIR passion being at the forefront of every broadcast. Broading their engagement. [Connect with Winston on LinkedIn HERE: https://www.linkedin.com/in/winstonprice] Connect with host Luis Vicente Garcia on: www.luisvicentegarcia.com www.coachluisgarcia.com www.coachluisvgarcia.com http://entrepreneurperformance.blogspot.com http://motivandoelfuturo.blogspot.com

Engagement

5-Keys to Better Engagement! by Luis Vicente Garcia

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Business
5-Keys to Better Engagement! by Luis Vicente Garcia

There are a few concepts in management and leadership that will constantly make an important difference in your company. They are teamwork, strategy and vision. Companies as we know are formed by groups of people with complimentary knowledge and abilities who interconnect daily.

As leaders and managers we strive to make our teams better, to be creative, to improve performance and to reach excellence. And in many cases it comes as a result of high level engagement.

Engagement is an emotional connection between the employee and the organization. It comes from trust, better communications, abilities, contributions and a series of high key elements that combine together and will help every organization improve, adapt and change with flexibility.

Join me on this interesting program as I interview business coach and corporate trainer Hans Trupp, as we discover the 5-keys to better engagement.

Hans Trupp
About: Hans Trupp
Hans is an expert in the areas of professional development, corporate training and business coaching. He is an experienced entrepreneur, sales executive and outdoor educator who is dedicated to giving back to the community.

Based in Vancouver, Hans is fully committed to building leaders and growing businesses by evaluating what makes them unique. He is passionate about training and coaching using the time-tested and proven materials and is motivated by working with clients and colleagues to implement solutions.

With a coaching philosophy grounded in the key fundamentals of business and leadership, Hans specializes in being a catalyst for coaches, business owners, executives, and their teams. By working with Hans, you will set and reach goals for the highest levels of personal and professional success.

Bad Bosses: Are You One? by Maureen Metcalf

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Business

This blog post is co-written by Mike Morrow-Fox and Maureen as a companion to the VoiceAmerica recording on Bad Bosses.


Bill comes into the office. He is swamped by the sheer volume of work he needs to accomplish –  preparing for a high-visibility client meeting, meeting with his executive leadership, and consolidating information to create his monthly reports. On top of this, he has seven highly competent direct reports. He’s grateful that his team is so effective, because it means he doesn’t need to spend much time with them. He really likes his team and wishes he could do more mentoring, but for now, he needs to keep his head down and get his work done. As we read in the article, his approach is actually ineffective because he is not actively engaging them.

In a January 2016 article published in the Gallup Business Journal, ‘Gallup has been tracking employee engagement in the U.S. since 2000. Though there have been some slight ebbs and flows, less than one-third of U.S. employees have been engaged in their jobs and workplaces during these 15 years. According to Gallup Daily tracking, 32% of employees in the U.S. are engaged — meaning they are involved in, enthusiastic about and committed to their work and workplace. Worldwide, only 13% of employees working for an organization are engaged.’

Bosses play a major role in employee engagement and disengagement. Engaged bosses drive engagement, while disengaged bosses drive disengagement and, even, active disruption.

Let’s start with a definition. What is the difference between a leader and a boss? Leaders set the cultural tone and strategic vision; bosses are the employee’s conduit to the larger organization.

We understand that there are some obvious characteristics that would make anyone a bad boss, like throwing temper tantrums and micromanaging. We’re going to talk about subtler differences.


‘If your manager ignores you, there is 40% chance that you will be actively disengaged or filled with hostility about your job. If your manager is at least paying attention, the chances of your being actively disengaged go down to 22%. But if your manager is primarily focusing on your strengths, the chance of your being actively disengaged is just 1%, or 1 in 100.’

The number one action great bosses take is regularly taking time to engage with their employees and focusing on employee strengths during these interactions. Great bosses also have regular conversations about employee development, again focusing on employee strengths much more than deficiencies. Going back to Bill in the opening story, if he had allocated time each week to talk to employees, discussing their projects and building on their strengths to help them continue to thrive, he would likely have dramatically improved their engagement. It seems rather easy, yet it is not common.

Most of us have had bad boss experiences and found a way to cope until we changed jobs or the bad boss rotated out. The question we pose is, what cost do you personally incur if you happen to be less involved than your employees need you to be, or if you are primarily focused on correcting and giving guidance rather than balancing guidance to improve performance with helping employees improve their strengths?

To become a more innovative leader, please consider our online leader development program. For additional tools, we recommend taking leadership assessments, using the Innovative Leadership Fieldbook and Innovative Leaders Guide to Transforming Organizations, and adding coaching to our online innovative leadership program. We also offer several workshops to help you build these skills.

References:
Rath,T.,& Harter, J. (2010, July). Composite of several submissions. Servant Leadership Focus Newsletter, Volume 4, Issue 7.

Mann, Annamarie, and Harter, Jim. (2016, January). Gallup.com Business Journal.

Photo credits: www.flickr.com caveman by lorri37

About the authors:
Maureen Metcalf is the Founder and CEO of Metcalf & Associates. She is an executive advisor, a speaker, coach, and the author of an award-winning book series focused on innovating how you lead. She is also on the faculty of universities in the US and Germany.

Mike Morrow-Fox, MBA, has over 20 years of experience in leading technology and human resources operations for health care, education, banking, and nonprofit organizations, as well as several years of university teaching. His bachelor’s degree focused on Industrial Psychology and Employee Counseling and his MBA focus was on Organizational Leadership. He is currently completing his Doctorate in Educational Leadership. He is a contributor and thought partner for several of the innovative leadership books.

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