Preparing for the Unexpected Archives | Page 3 of 12 | VoiceAmerica Press Blog

Management Lessons from the Great Explorers w/ Ralph Kliem

Posted by

presspass on December 19, 2022

Management Lessons from the Great Explorers w/ Ralph Kliem

Join me Thursday, January 12/23 at 1pm EST on the VoiceAmerica Business Channel.
What does Lewis & Clarke, Marco Polo, Christopher Columbus, Jacques Cartier and many other explorers had in common? They are all great examples of key management and leadership concepts that many people and organizations struggle with today. I speak with Project Management and Business Continuity expert, Ralph L. Kliem about his new book ‘Management Lessons from the Great Explorers’.
We touch on:
1. Strong sponsors,
2. Risk Management,
3. Data and information,
4. Adaptation,
5. Stakeholder Management, and
6. The willingness to say no.
It’s a fascinating new way of looking at some of today’s key issues – by looking at the past. If we don’t learn from those that came before, we won’t be able to manage today. It’s a great chat you won’t want to miss.
Enjoy!

Exercising & Testing for Corporations: Design, Delivery and Evaluation

Posted by

presspass on December 19, 2022

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Business

Exercising & Testing for Corporations: Design, Delivery and Evaluation

Join me Thursday, January 19/23 at 1pm EST on the VoiceAmerica Business Channel!

Exercising (and testing) our disaster, crisis, and business continuity plans, is important if we want our organization’s and our colleagues to respond effectively and efficiently to crisis and disaster situations.

I talk with globally recognized crisis management and business continuity specialist, Robert Burton. Rob will walk us through his proven methodology of how to plan and execute effective tests and exercises.

We touch on:

1. Pre-exercise planning,

2. Exercise and scenario design,

3. Final logistics,

4. Exercise delivery and evaluation,

5. Post exercise activities (AAR and summary video),

6. A few stories (how exercises can go wrong, a good way to end an exercise and war brings home the seriousness of not preparing).

It’s a great chat and a great way to help bring your exercises to a new level. Enjoy!

Learning Management and the Use O.I.L.L. w/ Christine Miller

Posted by

presspass on December 19, 2022

0

Business

Learning Management and the Use O.I.L.L. w/ Christine Miller

Join me Thursday, February 2/23 at 1pm EST on the VoiceAmerica Business Channel!

To improve and move forward, we have to learn from our mistakes. All too often, we don’t learn from the lessons as they present themselves. I speak with internationally recognized Crisis Management, Emergency Management, and Busine Continuity expert, Christine Miller about Learning Management.

Chris offers allot of helpful information including:

1. How to plan for a lesson learned workshop/meeting,

2. Participants (it’s more than you might think),

3. Follow-up,

4. Strong – and courageous – leadership,

5. What the acronym O.I.L.L. means and how it helps Lessons Learned,

6. Successes with O.I.L.L. in Eswatini,

7. Tips for starting a Lessons Learned initiative,

8. Who benefits from OILL and Lessons Learned in Emergency Management.

Chris shares allot of information, including allot of her own personal work experiences. Many talk about Lessons Learned, but Chris goes a little bit deeper into the subject than most. Enjoy!

Building Emotional Resilience for Crisis Situations w/ Dr. Liz Royle

Posted by

Alex Fullick on December 19, 2022

0

Business

Building Emotional Resilience for Crisis Situations w/ Dr. Liz Royle

Join Me Thursday, April 20/23 at 1pm on the VoiceAmerica Business Channel!

Many organizations face challenges when it comes to applying creating emotional resilience for crisis situations. I speak with a founding member of the UK Psychological Trauma Society, internationally published author, Dr. Liz Royle.

Dr. Royle talks to us about:

1. People before ‘the plan’,

2. People and trauma,

3. Fears,

4. The 3 R’s (Resistance, Resilience, Recovery),

5. Crisis Team membership,

6. ‘The Ripple Effect’,

7. Areas of Risk…and lots more.

Dr Royle provides allot of insight into how we can create emotional resilience by creating and utilizing some innovative human recovery processes during crisis situations. Some may believe having a disaster response plan is enough, but there’s a human aspect that doesn’t seem to get enough attention. Dr. Royle sheds light on what’s missing and how we can address it. Enjoy!

Handling Communications During a Crisis w/ Sheena Thomson

Posted by

Alex Fullick on December 10, 2022

0

Business

Handling Communications During a Crisis w/ Sheena Thomson

Join me Thursday, April 13/23 at 1pm EST on the VoiceAmerica Business Channel!

Handling communications during a crisis can be a challenge for most organizations. I’m joined by internationally recognized risk and crisis communications professional, Sheena Thomson.

During our talk we touch on:

1. Identifying and defining a stakeholder,

2. Stakeholder management,

3. Preparing communications,

4. Using legal in communication,

5. Winning (or loosing) the social media war,

6. The spokesperson,

7. Do’s and don’ts of communications,

8. Messaging (and staying on that message), and

9. Crisis communication tips.

Sheena provides some great insights on how to develop, implement, and manage a successful crisis communications strategy – prior to a crisis and during a crisis. Don’t miss what Sheena has to share. Enjoy!

Organizations and Mental Health, Wellbeing, and C-Suite Training

Posted by

rstapholz on April 10, 2022

0

Business

Organizations and Mental Health, Wellbeing, and C-Suite Training

Join me Nov 17/22 at 1pm EST!

Times have changed, and organizational leadership must deal with new challenges of mental health, employee wellbeing (as well as their own), while acknowledging that executive training to prepare executives to lead during such difficult times, is severely lacking. I talk with noted psychologist Gavin Freeman in a 2 part episode. In the part 1 we talk about mental health and wellbeing, and in part 2 we touch on the lack of preparation and training for corporate leaders during times of crisis.

PART 1: Wellbeing and Mental Health

a. Working at home challenges for organizations,

b. Us vs Them mentality,

c. Employee mental health,

d. How mental health and wellbeing are linked,

e. Introverts and extroverts,

f. Technology implications,

g. Different ways to engage people, and

h. Helping colleagues and friends in need).

PART 2: The Lack of Training of the C-Suite

a. Executives and business as usual,

b. Strategic thinking over crisis management thinking,

c. Crisis defined,

d. Measuring success,

e. Continued exercising,

f. Motivations,

g. Changing how we train people,

h. Procedural & purposeful training, and

i. Deliberate & direct training.

Gavin gives allot of great insights everyone – every leader – needs to be aware of with regards to employee health and wellbeing. He also provides so ideas on how we can change and improve the methods of training for executives, to help them respond better to crises, and what we need to change to accomplish that. Don’t miss Gavin’s insights. Enjoy!

Change Management for Risk Professionals w/ Dr. James Leflar

Posted by

rstapholz on April 10, 2022

0

Business

Change Management for Risk Professionals w/ Dr. James Leflar

Join me Dec 8/22 at 1pm EST!

Change Management can be a major factor in determining risk mitigation factors and projects & program management activities. I talk with Business Continuity, Change Management, and Risk Management expert, and “Change Management for Risk Professional” author, Dr. James Leflar.

In our talk we discuss:

1. Why Change Mgmt. should be important to Risk Professionals,

2. Defining a “change agent”,

3. The types of ‘change’ we should be aware of,

4. Change drivers,

5. Define Organization Resilience Management (ORM),

6. Personal change management, and why it’s important,

7. Change Management vs. Project Management,

8. Recommendations for dealing with change denial and resistance,

9. How risk can be a positive and negative, and

10. Communicating change.

James provides lots of insights on Change Management, and how if we don’t get it right, we run a great risk of having our projects / change initiatives failing…badly. Enjoy!

Political Risk Mgmt. and the Global Supply Chain w/ Ralph Kliem

Posted by

rstapholz on April 10, 2022

0

Business

Political Risk Mgmt. and the Global Supply Chain w/ Ralph Kliem

Join me Nov 3/22 at 1pm EST!

Political Risk and Supply Chain Management are two important topics in today’s world. I talk with the founder of LeanPM LLC and author of “Political Risk Management and the Global Supply Chain”, Ralph Kliem.

In our talk we touch on:

1. Defining Political Risk,

2. Political risk drivers,

3. Key components of managing political risk,

4. The risk register and what information it should contain,

5. The skills and knowledge required to manage political risk,

6. Risk reporting and audit,

7. The Political Risk Management Plan,

8. Political biases in political risks,

9. Monitoring the supply chain and maintaining the risk register,

10. Risk triggers,

11. Identify political risks that can impact you supply chain.

Ralph offers allot of great insights into political risk, and by understanding and monitoring political risk, you can help manage your supply chain. A great discussion you won’t want to miss. Enjoy!

Managing Stakeholder Comms During a Cyber Crisis

Posted by

rstapholz on March 16, 2022

0

Business

Managing Stakeholder Comms During a Cyber Crisis

Join me July 7/22 at 1pm EST on the VA Business Channel!

Managing communications during a crisis can be tough, but it’s even harder if you don’t know who your stakeholders are. I’m joined by Crisis Management expert Caroline Spaniel, who will help us understand how to identify our stakeholder and stakeholder groups, and how we need to communicate with them.

We touch on:

1. Defining a stakeholder,

2. Why quick ownership of a cyber event is important,

3. Who owns a cyber incident,

4. Why empathy is important during an incident,

5. Why we should pay attention to what stakeholders think, say, and react,

6. Various impacts upon stakeholders,

7. Situational awareness,

8. How to identify our stakeholders (5 steps),

9. Stakeholder mapping,

10. Stakeholders vs shareholders,

11. Modes of communication, and

12. What types of communication we should leverage.

Cyber crises are happening every day and knowing how to communicate with stakeholders is key. Don’t miss the valuable information Caroline shares.

Enjoy!

How Supply Chains Contribute Successful BCM, Risk, & Crisis Mgmt.

Posted by

rstapholz on March 16, 2022

0

Business

How Supply Chains Contribute Successful BCM, Risk, & Crisis Mgmt.

Join me Oct 13/22 at 1pm EST on the VA Business Channel!

The success of Business Continuity, Risk Management, and Crisis Management, can be aided in part by having strong Supply Chain Management practices. I speak with Supply Chain and Business Continuity expert Kush Srivastava.

We talk about:

1. Domains and Common Elements,

2. The opportunities to leverage from the various domains,

3. The congruence analyzed,

4. The rolling impact of Supply Chain Management,

5. How SCRM aids in better BCPs, Crisis Mgmt., and Response & Recovery,

6. Mapping the Supply Chain,

7. Becoming a preferred customer,

8. De-clustering,

9. Flexibility in the Supply Chain.

It’s an interesting discussion that helps us understand how these four areas can work together to contribute to resilience, and realize that Supply Chain Management can be a silent lifeline for the success of each program.

Enjoy!

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