Soul Phone: Integrating your Story into Your Phone Conversations By Frances Leary
In this most recent episode of The Soulcial Hour, with host Frances Leary, explore the power of the telephone as a tool for business growth and to achieve our greater purpose. Our guest Mary Jane Copps, also known as The Phone Lady, will share her expertise on how to use the phone as an extension of who you are and how to build your story into your conversations.
Mary Jane Copps, CEO of Telephone Talent Inc., embraced her alter ego, The Phone Lady, in 2006 and has worked with over 400 clients training over 10,000 individuals how to communicate more effectively on the telephone. Mary Jane has been profiled as a communications expert by the Wall Street Journal, National Post, The Globe & Mail, CBC, CTV, Global as well as other publications, television and radio outlets throughout North America (including a very silly skit on This Hour Has 22 Minutes!). She is also the author of: The Phone Book: Essential Telephone Communication Skills and write a weekly blog on all things phone. In May of this year, Mary Jane was awarded the national 2016 BDC Mentorship Award through Futurpreneur Canada for her work with young entrepreneurs, helping them grow their businesses and maximize their impact on the economic growth of Atlantic Canada. Connect with Mary Jane at: http://thephonelady.com, https://twitter.com/thephoneladyca, and https://www.linkedin.com/in/maryjanecopps.